Office & Experience Specialist, Kin Insurance

• Demonstrated experience supporting workplace and employee experience, including maintaining clean and organized shared spaces; 3+ years working with learning and development, internal communications, and/or people teams preferred
• Proven experience planning and executing events, including vendor coordination, budgeting, and managing multiple priorities at once
• Exceptional attention to detail and organizational discipline, with a high degree of ownership and the proactive judgment to anticipate needs and improve things before problems arise
• An aligner, not just an executor — you make sure everyone is on the same page so decisions and momentum come easily
• Comfortable building relationships across internal teams like IT, plus vendors, landlords, and external partners at all levels
• Comfortable being a "yes" person while knowing when to push back on policies, budgets, or logistics
• Able to work in our downtown Chicago office three days a week, Tuesday through Thursday, with Monday and Friday as needed as business needs require
• Ability to lift 30–40 lbs

Desirable

• We're looking for a Specialist, Office & Experience to help us keep our downtown Chicago office running smoothly and build the programs that connect our people to Kin's culture. This role sits on the People Team and is the go-to resource for office management, onsite events, and employee experience
• As a remote-first company, our Chicago office is one of the few places Kinfolk gather in person, which makes this role's impact outsized. You'll shape whether that office feels like a place people want to come to, and you'll build the programs — onboarding, recognition, swag, ERG support — that connect employees to Kin no matter where they sit
• Own day-to-day Chicago office operations, including supplies, food, mail, and building coordination, proactively anticipating needs before they become issues
• Own and evolve the office space and vendor and landlord relationships, keeping the office professional, organized, and reflective of Kin's culture
• Track and reconcile office expenses, and identify process improvements to streamline operations
• Serve as the central coordinator for all office events and company onsites, managing logistics end to end including venues, contracts, hotel group rates, and catering
• Negotiate and submit vendor contracts through the company procurement system
• Build and run employee experience programs across the lifecycle, including new hire orientation, recognition programs, and employee gifting
• Own the company swag program end to end, from inventory to vendor relations to shipping
• Own day-to-day employee communications, including the internal wiki and new hire content, and coordinate logistics for our Employee Resource Groups (ERGs)
• In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You'll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin's mission forward. Along the way, you'll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve
• By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you've helped make
• The Chicago office runs like clockwork, with proactive systems in place so issues get caught before they affect anyone's day
• Onsite events and company gatherings consistently deliver a great experience for the Kinfolk who travel in
• New hires feel welcomed and set up for success from day one, thanks to smooth onboarding and a well-run swag program
• Employees feel more connected to Kin's culture through consistent recognition, ERG support, and communications

• We believe a great hiring experience should be clear, respectful, and human. We will accept applications for this position until August 18, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin's in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions
• The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us:
• Prompt updates and feedback following interviews
• Interviews with recruiters, hiring managers, and members of teams
• Skills assessment relevant to the position, if applicable
• Genuine, thoughtful human interaction at every step