Principal User Experience Designer, Expedia Group
$238.5-334k
Potential to increase salary up to $381,500.00
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
$238.5-334k
Potential to increase salary up to $381,500.00
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- Bachelor's or Equivalent Experience; Human-Computer Interaction, User Experience, or related Design field or relevant experience is applicable
- Deep, modern understanding of design specializations (product design, user research, content design, service design)
- Sophisticated skills in storytelling, presentation, and facilitation
- Expert in interaction and visual design, information architecture, and user research
What the job involves
- We’re looking for a motivated Principal UX Designer to help us envision and deliver delightful customer experiences
- We work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment
- You will develop, drive and teach best practice for problem framing work and synthesis of customer and business insights
- Posess a deep understanding / expertise in human-centered design that pairs with a broader organizational view that influences business strategy and brings design thinking — and doing — down to earth for the entire company
- Identify both qualitative and quantitative insights of customer research and data and business analytics to drive design solutions
- Champion simple, sophisticated experiences and hold the entire team — not just designers — accountable for quality
- Help Expedia Group employees understand and apply human-centered design to their work
- Represent our design organization both across Expedia Group and within the industry
- Contribute to our talent pipeline, up-level existing talent, improve team diversity and equity, and develop successors for your own position
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan
- Health Insurance
- Dental Insurance
- Flexible Spending Account (FSA)
- Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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