Product Lead, Canary Technologies
Payments
+ Stock Option Plan
Providing hospitality technology
Job no longer available
Providing hospitality technology
101-200 employees
Job no longer available
+ Stock Option Plan
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- We are searching for a strategic and dynamic Payments Product Lead to revolutionize our payments offerings
- 10+ years of experience in product management, with extensive expertise in managing high-impact digital products in the payments industry
- Deep knowledge and operational expertise in payment processing both in 'card present' and 'card not present' contexts, including mastery of PCI compliance standards and P2PE solutions
- Demonstrated ability in cultivating strategic partnerships with external vendors and suppliers to bolster product capabilities
- Exceptional analytical and problem-solving skills, with a track record of leveraging complex data to inform strategic decisions and improve product functionalities
- Strong leadership presence with excellent communication skills, capable of inspiring and guiding cross-functional teams and interacting with senior stakeholders
- Ability to manage multiple, high-stakes projects simultaneously while effectively prioritizing tasks in a fast-paced, entrepreneurial environment
- Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences
- If you are a seasoned leader passionate about creating transformative payment solutions, we encourage you to apply and join our trailblazing team
What the job involves
- This senior role is crucial for orchestrating a seamless and secure payment experience that caters to both hotels and their guests
- As a product leader within the organization, this position involves guiding the product vision, innovating on payment functionalities, and ensuring the product's market competitiveness
- Canary Technologies provides hotels with innovative solutions to drive efficiency and enhance the guest experience, including speeding up payments and making credit card authorizations easy and secure
- Our core solutions, like Canary Digital Authorizations, help hotels reduce chargebacks and fraud and get rid of antiquated technology in hotels
- We are building new 0 to 1 product lines to further expand on this core product suite
- This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age
- Strategically lead the development and execution of the long-term product vision and roadmap for our payment solutions, ensuring alignment with business objectives
- Spearhead the integration of card acquiring processes and advanced payment functionalities within the product ecosystem, enhancing the end-to-end payment cycle
- Initiate and drive major payment projects from conceptualization to implementation, setting standards for excellence and innovation
- Foster collaboration across various teams including Marketing, Sales, Finance, Data Science, Operations, and Customer Success to ensure cohesive product strategies and execution plans
- Partner closely with Product Managers across multiple modules such as check-in, digital tipping, and overall guest payment experience to optimize product offerings
- Regularly interact with executive leadership and stakeholders to report on product progress, insights, and strategic direction
- This position represents a unique opportunity to lead a sophisticated payments platform at a foundational level within a company that’s set to redefine the hospitality experience worldwide
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2024
$50m
SERIES C
Oct 2022
$30m
SERIES B
Total funding: $95.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company values
- We are open, honest & direct: We share what we believe, and we trust each other to do the same
- We do it today, not tomorrow: We pride ourselves on being first movers in our work and in the industry
- We are resourceful: We create more opportunities from what we have and celebrate innovative solutions over flashy ones
- We are true to ourselves: We bring our full selves to work and support each other’s strengths and experiences
- We care: We show up every day committed to achieving Canary's mission
- We make it happen: We relentlessly drive towards results and continually go the extra mile
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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