Business Operations, WorkOS
+equity grants
APIs to make apps enterprise-ready
Open for applications
APIs to make apps enterprise-ready
21-100 employees
Open for applications
+equity grants
21-100 employees
Company mission
To build a toolkit to help startups meet the requirements for bringing on enterprise clients.
Role
Who you are
- 3+ years of experience in data analytics or business operations in the B2B SaaS industry
- Strong proficiency in SQL, Excel, and at least one programming language such as Python or R
- Experience with data tools such as Mode, Snowflake, Jupyter, dbt
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Experience with A/B testing
- Testing and experimentation with usage-based pricing models
What the job involves
- In this role, you will have the opportunity to use your analytical and strategic skills to collect and analyze data, identify areas for improvement, develop success metrics, and collaborate with cross-functional teams to drive growth in our business
- You will also be responsible for developing and maintaining reports and dashboards to communicate insights to stakeholders
- You’ll work in different areas of the user journey from acquisition, user engagement, retention, self-serve conversion, and customer expansion, deeply understanding the data to help inform our strategy and make recommendations to drive growth of the business. Stakeholders you will work closely with are our Execs, Product, Engineering, Sales, and Marketing
- Define, implement and maintain the key success metrics for our product
- Develop reports and dashboards to visualize data, analyze and communicate insights to stakeholders
- Collaborate with stakeholders to identify opportunities for improvement and growth
- Build predictive models to forecast customer behavior, product performance, and financial metrics (e.g. CAC, net retention, ACV, etc.)
- Identify trends and patterns in customer data to inform product roadmap and strategy
Our take
The inspiration for WorkOS came from the founder’s previous email startup, Nylas, and the difficulties he faced in crossing what he calls “the enterprise chasm.” The challenge of serving enterprise clients, and meeting their stringent security and admin requirements, is one that many B2B SaaS startups face as they start to scale.
WorkOS steps in at this critical stage, providing a single API driven platform which enables its customers to easily integrate with the major vendors that provide enterprise security and admin solutions. For example, rather than building individual integrations with each of the single sign-on (SSO) providers, a customer would only need to integrate with WorkOS in order to support these solutions.
Enterprise features that WorkOS is providing building blocks for include Single Sign-On, Directory Sync, Audit Trail, and more. WorkOS are helping a whole host of SaaS providers break into enterprise channels, and have been bolstered by substantial Series B funding in 2022. In that same year, WorkOS acquired its first company, UI framework builders Modulz, a deal that will widen the scope of API products that WorkOS can offer.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jun 2022
$80m
SERIES B
Total funding: $80m
Company benefits
- WorkOS pays 90% of premiums for employees and dependents to help keep your family healthy
- WorkOS provides a 3% match of your 401k contributions to help you save for retirement
- Relax and recharge with 20 days of paid yearly vacation. We also offer 12 weeks of parental leave for new parents
- Monthly stipend for gyms, yoga classes, race registrations, or whatever keeps you active
- Monthly stipend for a massage, meditation class, therapy, or activities that enhance your mental well-being
- Outfit your working space with a stipend for equipment that will keep you comfortable and productive
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Michael Grinich
(CEO)Earned a BSc in Computer Science from MIT. Previously worked in the Engineering team at Dropbox, in the Design team at Nest and was the Founder & CEO of Nylas for 4 years.
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