System Platform Engineer, Aechelon Technology

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, Information Technology, or a related technical field; or an associate degree with relevant hands-on technical experience
• Typically a minimum of two years of experience assembling, testing, maintaining, or troubleshooting computer hardware. Relevant internships, academic projects, military experience, certifications, technical support experience, or personal projects may be considered
• Working knowledge of PC or server hardware, including processors, memory, storage, graphics devices, power supplies, cooling systems, PCI Express devices, and network interfaces
• Hands-on experience installing, configuring, upgrading, and troubleshooting computer hardware
• General understanding of BIOS/UEFI configuration, firmware updates, hardware drivers, and operating-system installation
• Familiarity with Microsoft Windows-based systems
• Ability to execute documented test procedures, accurately record results, identify abnormal behavior, and recognize when an issue requires escalation
• Strong attention to detail and a methodical approach to hardware troubleshooting and technical documentation
• Ability to manage multiple engineering assignments with limited day-to-day supervision, seeking guidance primarily on new or unfamiliar assignments
• Effective written and verbal communication skills
• Ability to safely lift and move computer equipment weighing up to 50 pounds
• Ability to work with export-controlled technology, including meeting applicable U.S. export-control eligibility requirements

Desirable

• The System Platform Engineer – Hardware supports the engineering integration, qualification, production readiness, and lifecycle maintenance of Aechelon’s computing platforms
• Working with general direction from senior Platform Engineers, this role assembles and configures computer hardware, executes documented hardware qualification procedures, investigates system-level issues, evaluates component changes, and maintains engineering records
• The role may also support prototype logistics, inventory, shipping, and lab operations as needed, but its primary focus is hands-on hardware engineering and qualification of workstation, server, and embedded computing platforms
• This position is intended for an early-career engineer who wants to develop practical expertise in computer hardware integration, validation, troubleshooting, and product lifecycle support
• Perform engineering integration, qualification, production readiness, and lifecycle support of PC-based workstations, servers, and embedded computing platforms
• Assemble, configure, upgrade, and maintain prototype, qualification, and lab computer systems
• Execute documented functional, compatibility, performance, power, thermal, reliability, and stress-testing procedures
• Analyze and document test results, failures, observations, troubleshooting steps, and recommended follow-up actions
• Reproduce and troubleshoot hardware, firmware, driver, and system-level issues, escalating findings when additional engineering analysis is required
• Assist with the qualification of new, replacement, revised, or end-of-life components
• Compare proposed hardware changes against established technical, performance, compatibility, thermal, power, and lifecycle requirements
• Support prototype builds, pilot production, first-article evaluation, RMAs, and the transition of qualified hardware designs to manufacturing
• Maintain engineering records, including bills of materials, hardware configuration records, test procedures, qualification reports, issue records, and work instructions
• Coordinate with Platform Engineering, Production, Quality, Purchasing, vendors, and contract manufacturers to investigate and resolve hardware-related issues
• Maintain safe, organized, and functional engineering lab and hardware work areas
• Support the tracking, shipping, receiving, and inventory of engineering prototypes, qualification hardware, replacement parts, returned materials, and test equipment
• Follow documented safety, quality, configuration-management, and export-control requirements
• Perform other related platform engineering and hardware qualification duties as assigned