Head of Marketing, Community Phone
$180-220k
Plus equity 0.2%-0.5%
Landline phone service company
Job no longer available
Landline phone service company
21-100 employees
Job no longer available
$180-220k
Plus equity 0.2%-0.5%
21-100 employees
Company mission
To build a different kind of landline phone service company.
Role
Who you are
- If you're excited about building from zero, driving growth at scale, and having a massive seat at the table — this is your moment
- 7–10+ years of experience in marketing, with 3+ years in a leadership role at a high-growth startup
- Proven track record scaling marketing functions from 0 → 1 → many
- Deep experience across demand gen, brand building, product marketing, self-serve online buying, and product-led growth
- Strategic thinker with strong executional instincts — you know when to zoom out and when to roll up your sleeves
- Data-driven but brand fluent — you believe performance and storytelling are both essential
- Possesses a prodigious self-awareness and intellectual humility. Internally as a company we are seeking truth and externally we are selling
- A technology or internet native marketer. We are a strong engineering culture and your ability to build trust with, and leverage, engineers is an important leading indicator for your success
- Experience hiring and managing a high-performing team, ideally in fast-paced, low- structure, early-stage environments
- Experienced marketing technology products to nontechnical audiences, hardware or software
- Obsessive and obsessed with winning
What the job involves
- We're looking for our first Head of Marketing to take the reins, own the function, and shape how the world experiences our brand
- Architect our full marketing strategy across growth, brand, product marketing, content, and comms
- Build an early world-class marketing team — hire and scale a small group of marketers with extreme ownership
- Own key KPIs across payback periods and growth rate
- Lead development of our brand narrative, tone, and identity — both strategically and creatively
- Make us unforgettable in a crowded space
- Ensure a consistent, high-impact presence across all channels and touchpoints
- Launch and scale multi-channel acquisition strategies — from paid to organic to lifecycle
- Own and optimize our two primary performance metrics like payback period and MRR growth MoM alongside secondary metrics like CAC, CAC:3yr LTV, online site conversion, and contribution to pipeline
- Run fast, smart experiments and double down on what works
- Collaborate closely with founders, product, and sales on GTM planning, product launches, and market strategy
- Influence core business and product decisions through deep customer and market insight
- Represent marketing at the leadership table, helping steer the company’s trajectory
Our take
Community Phone offers a simple landline phone service for families and business without requiring internet. Powered by the company’s landline base, connecting landline phones to cell towers in the area, customers access unlimited local and long distance calls in the U.S that work during power outages.
Revolutionising the traditional landline, Community Phone has built a cloud phone system that runs inside of landlines and therefore grants customers full control over how to use the phone, such as enabling them to transfer the landline number onto a mobile phone or have calls ring on multiple phones at the same time. Its services are trusted in over 5,000 homes and businesses, including Dunkin’ Donuts, Starbucks. Wells Fargo, KFC and 7-Eleven.
The company is gradually getting closer to its goal of giving customers the best telecommunications experience in the U.S. It has received investment from Thiel Fellowship, Canaan and Accel as well as landing a place on the Y Combinator. In 2023, Community Phone expanded into California at a time when traditional telephone network providers such as AT&T and Cox Optimum are switching from traditional copper wire to fiber optics, which risks leaving those without internet coverage in the dust.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2019
$0.2m
SEED
Sep 2018
$0.1m
SEED
Total funding: $0.3m
Company benefits
- Equity compensation - For many of our roles, employees get to own Community Phone
- Fully remote work - We are an internationally distributed team, working from home.
- Unlimited PTO - We offer unlimited PTO to our salaried employees!
- International retreats - An awesome chance for our international team to get to know each other
- Meals gifted by employees to employees - Employees congratulate each other on amazing work by gifting meals and other prizes
Company HQ
Inner Richmond, San Francisco, CA
Leadership
James Graham
(Founder & CEO)Previously co-founded Eggplay and Caffeine Software, acting here as CEO. Experience as Mobile Engineering Lead for Find & Form, Wed Developer for Sugarsnap, and as a Warehouse Worker for TJM Innovations.
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