Senior Business Operations Associate, Next Insurance

• 3 to 5+ years of experience at a bulge bracket investment bank, top management consulting firm, and/or experience on a Strategic Finance, Business Operations, or Strategy & Operations team at a tech company
• Strong project management skills, including understanding interdependencies across teams and owning accountability for execution
• Solid analytical, problem solving, presentation, and interpersonal skills
• Passion to do whatever it takes to solve complex problems and build scalable processes
• Comfortable working in a high growth, constantly changing environment and ramping up quickly on new challenges
• Able to be in-office in Palo Alto 3+ days a week
• If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways

Desirable

• NEXT’s Business Operations team is the company’s central operating hub - running core ongoing company processes like planning, solving complex, unstructured problems, and building new ideas into scalable systems
• We’re looking for a Senior Associate / Manager (final level depending on experience) to report directly to the Head of Business Operations and drive both ongoing work (e.g. , annual / quarterly planning) and special projects (e.g. , market sizing for new business opportunities)
• This is a high-visibility role, working closely with company leadership on high-priority initiatives within the company
• You'll partner with the company leadership to drive high priority strategic projects, like opportunity sizing for large-scale initiatives, research into AI applications, and board presentations
• Collaborate with the Head of Business Operations on the company’s strategic planning processes to support growth and scaling, including annual and quarterly planning
• Work directly with VPs and Directors across a variety of teams on strategy development, operational improvements, and planning
• Track and analyze business KPIs to support executive decision-making and raise solutions as needed
• Drive thought leadership on strategic areas of interest to the executive team (e.g., opportunities for automation, improving customer retention, competitive market research)