IT Administrator, Otto Car
£45k
Office located in Sheprds Bush, London
PCO car rental and ownership service
Be an early applicant
PCO car rental and ownership service
21-100 employees
Be an early applicant
£45k
Office located in Sheprds Bush, London
21-100 employees
Company mission
To give every private hire driver the keys to freedom with easy access to hassle-free motoring.
Role
Who you are
- We are seeking a proactive and skilled IT Administrator to join our growing team
- The ideal candidate will bring a strong technical background, experience in IT management, and a user-centric approach to support
- At least 5 years experience as a lead IT administrator
- Strong IT literacy
- Highly organised and an ability to work independently
- Strong problem-solving abilities and a proactive approach to process improvement
- Ability to manage multiple projects simultaneously
- Strong administration skills, familiar with Google Workspace, Azure Active Directory and AWS
- Professional, user-friendly attitude willing to engage with employees to assist with day-to-day IT issues face to face or remotely
- Strong communication (both verbal and written)
- Ability to prioritise workload and work within deadlines
- Willingness to learn new technologies and respond quickly to new challenges
- Flexibility in working on-site and remotely
- Experience in Windows desktop, Apple Mac and server system administration
- Knowledge of 3CX, Freshdesk and Slack is desirable but not essential
- Technical certification e.g Google, ITIL Foundation, AWS
- SQL database experience advantageous
- Experience with Google cloud and workspace
What the job involves
- Reports To: CTO
- This mid-level role will focus on maintaining and improving our IT infrastructure, supporting business-critical systems, and ensuring seamless day-to-day operations
- You will work closely with stakeholders across the organisation to optimise IT processes, enhance security compliance, and provide technical solutions to complex challenges
- This is a fantastic opportunity for someone looking to contribute to a fast-paced and dynamic environment, driving innovation and efficiency in IT operations
- With a blend of technical expertise and strategic thinking, you’ll play a pivotal role in ensuring our systems remain robust, scalable, and aligned with our business goals
- Manage the onboarding process for new employees, ensuring all IT setups, accounts, and devices are ready before their start date
- Track and manage the lifecycle of company laptops and other IT equipment, ensuring proper allocation, maintenance, and disposal
- Administer and support the tools and platforms used across the business, ensuring they are optimised and fully functional
- Ensure the smooth operation of all office IT infrastructure, laptops, TVs, audio and communication systems
- Liaise with external vendors and service providers to procure, maintain, troubleshoot and manage IT-related services
- Provide IT inductions for new starters
- Manage mobile phone user accounts and set up
- Rapidly establish a good working relationship with employees and other professionals promoting good IT practices
- Establish system monitoring, routine security audits and maintenance schedules
- Management of backups/replication to disaster recovery platforms
- Respond to system incidents and troubleshoot to resolution
- Ensure system compliance with GDPR and Cyber Essentials
- Manage IT policies and internal training requirements, including cyber security training
- Manage network needs across our various sites
Salary benchmarks
Our take
Otto Car is London's and Europe's largest private hire rental fleet, with a large number of PCO (Public Carriage Office) cars for sale or hire. It supports the drivers on its 'Rent 2 Buy' scheme by offering free insurance, servicing, MOT, and a range of other benefits, including an online GP service.
In 2013, founder and chief executive Gurinder Dhillon read about Uber, realized that this could be a huge cultural change and bought a hybrid car to rent out as his first private hire vehicle.
The way we travel has been changing rapidly in recent years. Huge numbers of people are moving from ownership to shared mobility services. PCO drivers are providing a service that most people cannot do without anymore but, at the same time, it’s becoming harder and more expensive for everyday people to obtain a car and become a PCO driver in the UK. The biggest challenge for Otto Cars is to create the right conditions for common people to easily access this kind of occupation and earn an honest living without bearing excessive start-up costs.
Its reported that there are still around 9000 deaths a day in London alone due to the toxic air quality. Otto are now on a mission to clean up the air and streets by moving away from diesels, hybrids to fully electric PCO cars.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Hammersmith, London, UK
Leadership
Gurinder Dhillon
(Director)Strong professional with a Bachelor’s Degree focused in Management Sciences from The University of Manchester.
Share this job