Lead Forward Deployed Engineer, Taktile

• You bring 6+ years of engineering or technical deployment experience that includes customer-facing work
• You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science
• You write and review production-grade Python and SQL, and have strong command of REST API design and integrations
• You excel at breaking down complex problems and making quick, well-informed decisions even under pressure
• You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges
• You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses
• You are open to a hybrid work model and can work from our Berlin or London office at least three days per week
• We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply

Desirable

• Taktile is redefining how financial institutions use AI to make critical decisions, and we're growing fast. As a Lead Forward Deployed Engineer, you'll be at the heart of that transformation, owning the technical journey from customer onboarding to production-grade AI deployments that deliver real business impact
• If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here
• Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production
• Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers
• You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery
• Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap
• Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization
• You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success