Engineering Manager, New Look
Quality Engineering
Salary not provided
Mid and Senior level
London
1-3 days a week in office
Global fashion retailer
Be an early applicant
Global fashion retailer
1001+ employees
B2CRetailB2BFashion
Be an early applicant
Salary not provided
Mid and Senior level
London
1-3 days a week in office
1001+ employees
B2CRetailB2BFashion
Company mission
To uplift customers, colleagues, and suppliers while striving to make kinder choices for our people and planet.
Role
Who you are
- In-depth knowledge of Software Testing Lifecycle, including hands on experience on various Automation tools for Integration, Functional and API Testing
- Strong understanding of Testing methodologies, best practices, and industry standards
- Proficient in creating test strategies and test plans
- Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
- Excellent communication and presentations skills
- Extensive experience as a Test Manager, with a strong background in manual and automated testing
- Experience in Retail domain would be an advantage
- Has worked on complex projects that involves multiple parties and that includes multiple vendors
- Define appropriate approach, industry standards, testing methods, tools for multiple Projects
- Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
- ISTQB Advanced advantageous
- Additional course or certification in Quality Assurance
- Experience of successful multi-project delivery consisting of multiple delivery teams and overall team size of 10+ (minimum)
- Experience of managing matrix teams, preferably across multiple locations including international
- A strong understanding of all stages in an iterative lifecycle and delivery approaches/methodologies
- A project management certification e.g. PRINCE2, PMP, APM, Scrum Master, MSP
- Ability to develop best practice, role modelling and embedding this into the wider engineering team improving quality and flow
- Desire to do the right thing, always
What the job involves
- We are looking for Engineer Manager who can lead the automation and manual testing plus the operation of our Quality Engineering capabilities and Environments Management
- You will be responsible for ensuring the development and implementation of test procedures, Quality Engineering best practice, selection of quality engineering tooling and the testing of the products under development as well as Quality Assurance on all projects and programmes at New Look
- Providing an in-depth knowledge around the use of automation, the implementation into the SDLC and effectively take ownership as the SME within Technology to deliver Quality Engineering best practice
- As Quality Engineer Manager, you will be supporting, leading and encouraging teams and individuals, helping them to be at their best
- Design, create and deliver a quality engineering function to improve the availability, scalability, performance, and efficiency of our internal or customer facing services
- As Engineering Manager, you will be supporting, leading and encouraging teams and individuals, helping them to be at their best. Design, create and deliver a quality engineering function and test strategies to support the availability, scalability, performance, and efficiency of our internal or customer facing services
- Proven ability to use initiative to deliver tested solutions to technical and business problems under tight deadlines
- Ability to work with and manage on and offshore 3rd party test partners
- Provide expert guidance and recommendations to regarding test automation services and solutions
- Working closely with Software Engineering as well as the Infrastructure and Platform development teams to help guide the teams validate and prove we are creating scalable and maintainable solutions
- Working closely with the overall strategy, engineering, and architecture aspect of the SDLC process to help craft and implement Group strategies into the wider department
- An active part of the tech management team, supporting the Head of Engineering to ensure sufficient support for the services and applications we support and line-managing, mentoring, coaching and leading your team
- Contributing to the group OKRs and house delivery, defining and driving appropriate strategies and their adoption, within the squads and engineering team
- Contributing towards larger, strategic, portfolio work, ensuring they meet our engineering principles
- Contribute to the stability and security of the environment
- Ensure we have a sustainable environments management process across Technology
- Be part of a team that contributes and creates new designs, architectures and standards for large-scale enterprise systems
- Engage in service capacity planning and demand forecasting, software performance analysis and system tuning
- Define process and best practices for reliable and timely delivery of quality products
- Communicate work status regularly with a clear articulation of design choices along the way
- Lead, develop and maintain knowledge of the automation and manual testing best practice to inform design and strategic planning
- Ensure that our quality engineering function supports the rapid development of business systems leading to increased business capability, reliability and security
- Review and approve statements of work and deliverables for any testing carried out by external providers
- Manage the relationship with third-party test resource providers, including regular service reviews and service improvement plans
- Coach, mentor, and develop your team to deliver value early and often, optimise flow of work, drive quality through fast feedback
- Lead by example, motivate, draw out, and reward the best work from individuals and highlights exemplary behaviour, skills, or accomplishments
- Help build a safe and trusting team environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on problem solving
Application process
- Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process
Salary benchmarks
Our take
New Look, a well-known UK fashion retailer with over 380 stores, has been a staple of the British retail scene since the late 1960s. Though it has faced challenges in the competitive retail landscape, including entering and exiting international markets, the company has steadily evolved its business model.
Though still shedding its "fast fashion" label, New Look's recent changes signal a more focused direction. With the company reducing its UK store footprint and withdrawing from international markets to concentrate on sustainability and digital growth.
In line with these efforts, New Look has partnered with blockchain traceability startup TrusTrace to enhance transparency in its supply chain. The collaboration supports the company's ambitious sustainability targets, including a 46% reduction in carbon emissions by 2031 and achieving Net Zero by 2040.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Company values
- It Starts With Me - We take accountability for and ownership of everything we do. We're curious and ask the right questions. We're clear about our own purpose, we take time to invest in our personal growth and wellness, and we encourage others to do the same
- Play To Win - We're clear on what we stand for and what we need to achieve. We make informed, fair decisions and celebrate and reward success. We constantly raise the bar and are empowered to be brave and bold in everything we do
- We Are One - Success comes from the collective energy and contribution of all our colleagues. We develop effective relationships, showing compassion and respect for each other. We care about each other and our communities and celebrate diversity
- Customer Obsessed - We know who our customers are. We're here to listen and see things from their point of view. With every project we work on, and every customer we interact with, we surpass their expectations, and always make them feel seen
Company HQ
Shadwell, London, UK
Articles
Leadership
Helen Connolly
(CEO)Previously CEO at Bonmarche, Director of Buying Womenswear and Lingerie at George at Asda, Head of Buying at Dorothy Perkins, Arcadia Ltd, and Buying Manager at George @ Asda.
Diversity, Equity & Inclusion at New Look
- We have six clear inclusion ambitions: - Drive a culture of inclusivity through learning & sharing - Give our colleagues a stronger voice - Represent the customers we serve - Enable people access to the world of work and opportunities to progress & thrive - Ensure that wellbeing is intrinsic within our ED&I strategy by giving our people the tools to look after their own wellbeing, to stay healthy, happy and have a good work-life balance - ED&I is always on and underpins our purpose #inspirethatnewlookfeeling
- We pride ourselves in being a flexible employer. Our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.
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