Head of Sales, Sendbird
East Coast/EME
$320-390k
OTE
+ Equity program
More information about location
AI customer exprience platform for enterprise
Job no longer available
AI customer exprience platform for enterprise
201-500 employees
Job no longer available
$320-390k
OTE
+ Equity program
More information about location
201-500 employees
Company mission
To power every meaningful conversation in the world - whether human to human, or human to AI.
Role
Who you are
- You will best fit this role if you possess proven sales leadership skills and drive high-performance teams
- If you have been wanting to enter the world of Agentic AI without the risk, this is your opportunity
- You’re an incredibly sharp and driven professional with confidence that lacks ego
- You’re a constant learner with a high level of EQ
- You have a strong sense of integrity and are deeply relationship-oriented, understanding the value of building strong rapport across the organization
- You possess strong analytical and negotiation skills
- You are a good coach, knowing when to lean in with support and when to hold firm on expectations
- You have a passion and curiosity for how technology offers valuable solutions to our customers that, in turn, help them to achieve their goals
- You’re a strong communicator who conveys complex ideas with clarity, confidence, and authority
- Proven ability to lead and mentor world-class salespeople
- 7+ years of experience in sales leadership at successful, high-growth technology platforms
- Have at least 5 years of experience closing six and seven-figure deals
- Previous SaaS experience, selling into Product and Engineering segments
- Sales leadership experience regionally throughout both the US and EMEA markets
What the job involves
- Reporting directly to the CRO, the Head of Sales for the US East/EMEA will drive revenue growth and expansion in the market
- You will be responsible for growing and developing two regional teams focusing on outbound activity
- You combine energy, strategy, and excellence in your work and believe in support, enablement, and accountability from yourself and others
- We have technical scale, security and compliance, and thousands of customers as your foundation to offer the value of the AI workforce for delightful customer service
- Hire and/or develop two regional teams, one based in London and the other based virtually in the eastern US
- Drive execution of sales policies and practices by enabling and coaching your teams, including joining calls, ensuring the team is product experts, and identifying growth plans
- Develop strategic sales plans based on company goals that will promote sales growth and customer satisfaction for the organization
- Provide accurate forecasting to hit and exceed the team’s revenue targets for the region and individual accounts
- Build and maintain strong, long-lasting customer relationships
- Effectively communicate the value proposition through proposals and presentations
Our take
Sendbird offers APIs to help companies build their own text and video communication features. The company's suite of solutions helps businesses worldwide improve customer retention, conversion, and optimized customer support.
The company has been developing its APIs fast, including adding moderation capabilities - an attractive feature in an age that increasingly prioritizes ‘clean’ online communication. Among its newest set of capabilities is Delight.ai, the first branded AI concierge built on long-term memory.
Its clients include Reddit, Hinge, and DoorDash. They are, however, strategically raising further investment, as the field is competitive even with its impressive client roster and technological instincts, regardless, Sendbird is well positioned within the market to keep ahead of the competition.
Steph
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2021
$100m
SERIES C
May 2019
$102m
SERIES B
Total funding: $273m
Company benefits
- Be Your Best Self: A generous all-in-one wellness benefit. Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles.
- AI Citizenship: As an AI-first company, we are sponsoring all members with real budget to adopt various AI software to 100x productivity and creativity.
- Generous PTO: In addition to paid holidays, accrued vacation and sick leave, employees get paid volunteer time off, and a good amount of family or paternal leave.
- Rest & Rejuvenate: Take a non PTO day off to enjoy your birthday or just to relax and refresh yourself.
Company HQ
Downtown, San Mateo, CA
Leadership
John S. Kim
(Co-Founder & CEO)John founded two startups. Their first startup, Paprika Lab - a social gaming company, was acquired by GREE and they were Korea's all-time no.1 pro gamer in Unreal Tournament.
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