IT Support Manager, Pennylane
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Financial operating system for European SMEs
Open for applications
Financial operating system for European SMEs
501-1000 employees
Open for applications
+ Company shares
More information about location
501-1000 employees
Company mission
To build the leading financial tool for European SMEs.
Role
Who you are
- You have prior experience as an IT Manager, ideally in a fast-growing, SaaS-oriented environment
- You're comfortable with Apple environments and experienced in SaaS administration (such as Google Workspace, Jamf, Slack, Notion, etc.)
- You understand security and compliance requirements: data protection, access rights management, with ISO 27001 or SOC 2 compliance experience being a bonus
- You are rigorous, autonomous and pragmatic
- You excel at communication: as IT Support Manager, you'll interact daily with all Pennylane teams and present your IT Support roadmap strategy
- You are fluent in both English and French
- To speak English (level is assessed and appreciated according to the department you’re applying to)
- To be energized by an ever-shifting work environment
- To be highly collaborative (within your team or other stakeholders)
- Sufficiently experienced to prioritize business-led actions on your day to day activity
What the job involves
- Management: as manager of the IT Support team, you are responsible for team members (team spirit, individual development, training, etc.) and daily objectives (projects, quality, security, compliance, communication, etc.)
- Software administration: You will manage access to all our tools, including account creation and rights management, while monitoring and auditing these processes
- Onboarding/Offboarding: You are responsible for equipment and software provisioning, machine preparation, and introducing new employees to our IT environment and security protocols. You will also oversee the operations for external partners and freelancers
- Security Compliance: you oversee IT Security metrics monitoring (alerts), as well as non compliance against our internal IT policies (shadow hardware, security bypass, etc.)
- Helpdesk: you will provide support for our teams in Paris and remotely (ticketing and training)
- You will develop and support a pool of "daily admins" from other teams who manage their specific business tools (setting, support, user management)
- Training: you will organize global and specialized trainings to ensure that our teams are as efficient as possible on our tools and that they are aware of security issues. You will also set up a knowledge base, monitoring tools, etc
- Suppliers Management: external partners, IT budget, orders, etc
- IT Projects team: You will collaborate closely with the IT Projects team, in charge of IT infrastructure and automation, internal tooling development, security audits, software procurement
Our take
In multiple mature markets, companies have been using QuickBooks, Xero and other SaaS solutions for accounting, but it is a fragmented industry with each country using its own software solution. In France, there is no definitive SaaS solution for accounting.
Pennylane wants to overhaul current tools and modernise the tech stack of accounting firms, by connecting directly with third-party services that hold valuable information. Accounting firms can use Pennylane collaboratively by accessing the platform to centralise receipts, create invoices and automate tasks. Instead of sending information back and forth with spreadsheets and photo attachments, both clients and accounting firms can interact directly on the platform.
Pennylane has a significant market opportunity ahead, with an ambitious goal to become the preferred management platform for European companies. The company already claims an impressive number of customers and strong backing which will allow it to further develop its platform and expand to other markets in Europe.
Freddie
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2026
$208m
SERIES E
Apr 2025
$89.2m
LATE VC
Total funding: $479.8m
Company benefits
- Work remotely from anywhere in Europe, as long as your contract allows you to
- Company shares to enjoy a piece of the success story you're building with us
- A budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
- Access to 8000 fitness spaces in Europe and more than 300 activities related to wellness through our partner Gymlib
- Access to Busuu to perfect your english or your french
- The latest Apple equipment
- Be part of a vibrant social community: we do lots of sports together (running, climbing...), we love to hang out and have a drink together (Thursday afterwork drinks on our rooftop is a usual thing)
- Twice-a-year company seminars
- Wonderful office in the center of Paris
- 10 additional days off (to the 25 standard ones) for those based in France
- Lunch credits (Swile card) to buy your favorite food every day, for those based in France
- Great healthcare cover (Alan Blue) to take care of yourself and your family, for those based in France
Company HQ
Chaussée-d'Antin, Paris, France
Leadership
Arthur Waller
(Co-founder & CEO)Founded PriceMatch in 2012, and progressed from Product Owner to Senior Product Owner at Booking.com between 2015-2018. Co-founded Pennylane in 2020.
Felix Blossier
(Co-founder & COO)Founding Partner of PriceMatch in 2012 and experience as Director General of the French Treasury from 2018-2020. Co-founded Pennylane in 2020.
Tancrède Besnard
(Co-founder & CPO)Co-founded PriceMatch in 2012. Experience as Product Manager for Booking.com between 2016-2018, and current advisor for Predictus. Co-founded Pennylane in 2020.
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