Lead Technical Program Manager, Xero
Accounting software for small businesses
Be an early applicant
Accounting software for small businesses
1001+ employees
Be an early applicant
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- Extensive experience as a Technical Program Manager or in a similar role managing complex technical programs
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
- Deep knowledge and experience driving software delivery programs, in a highly matrixed, global environment; preferably in small business systems or FinTech domain
- Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Strong analytical and problem-solving skills, with the ability to drive clarity in ambiguity
- Proven ability to influence and lead cross-functional teams without direct authority
- Ability to manage multiple projects simultaneously and prioritise effectively in a fast-paced environment
What the job involves
- We're looking for a Technical Program Manager (TPM) to lead Mission critical programs for the UK across our Tax and Payroll products
- This is a pivotal role that will drive both the flawless execution of software and deliver critical business initiatives that are central to Xero’s strategy
- You'll be instrumental in defining, planning, and executing these programs, collaborating closely with Engineering, Product, Design and GTM teams to ensure the technical delivery of compliant systems, foster cross-functional program alignment across the company, and enable our engineering teams to deliver with high velocity
- Many of these programs have deadlines and delivery dates set by government and legislation, so on-time delivery is crucial
- Program Strategy & Roadmap: Define and drive the overall execution strategy for multiple programs, such as Xero’s support for HMRC’s Making Tax Digital and strategic product deliveries in Payroll
- Delivery Acceleration & Simplification: identify bottlenecks, simplify technical dependencies, and streamline execution plans to significantly improve delivery velocity and time-to-market
- Technical Requirements: Work directly with Product and Engineering to finalize technical designs and define the execution plan
- Program Management: Manage detailed program plans, including scope, timelines, resource allocation, and risk mitigation, ensuring all compliance deadlines are met and that teams regularly deliver business value
- Technical System Build & Risk : Facilitate technical discussions and drive decisions on the architecture for programs
- Communicate program status, risks, and dependencies effectively to all stakeholders, including senior leadership, focusing on execution status and delivery velocity
- Experiment with, learn and share expertise in how to use AI to improve quality, accelerate delivery and magnify impact across the programs and software development lifecycle
Salary benchmarks
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Te Aro, Wellington, Wellington
Leadership
Prior to Xero, she founded Boardlist and Joyus. She also served as the CEO of Polyvore and as a President of Asia Pacific and Latin America Operations at Google.
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