Associate Product Manager, Housecall Pro
Payments
Software for home service businesses & professionals
Be an early applicant
Software for home service businesses & professionals
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
Housecall Pro's mission is to champion professionals with exceptional technology that makes their work simpler, smarter, and more profitable.
Role
Who you are
- 1+ years of experience in product management
- Bachelor's degree in related field or equivalent work experience
- Experience using ‘growth stack’ tools a plus (i.e. Amplitude, Segment, Braze, Launch Darkly and others that enable product managers to rapidly experiment and measure results)
- (Bonus) Experience in payments, consumer financing, early or growth stage companies
- Passionate about user experience and deep customer empathy
- Strong product management skills, including the ability to think and operate across multiple domains at high and low altitudes while leading e simultaneous complex projects
- Excellent collaborator and communicator, both written and verbal, enabling you to engage and inspire teams and stakeholders
- Problem focused forward thinker with a passion for solving complex challenges with innovative, simple ideas
- Genuine humility paired with curiosity and a growth mindset that drives you to learn, investigate, and ask the “why”
What the job involves
- As Associate Product Manager you own a feature, or a set of features within a product area. You work closely with leadership to determine strategy, set priorities, develop the roadmap, and deliver products. You partner alongside cross-functional teams to help shape and define requirements that champion our service providers and lead us closer to achieving our product vision.
- Paired with support and guidance from our Product, Design, and Engineering leaders, you deliver features and successfully roll out new products & enhancements that will have a direct impact on Housecall Pro’s growth trajectory. You are smart, curious, adaptable, empathetic, and motivated to make a big impact on the customers we serve and the people we work with
- As an Associate Product Manager in Fintech, you will work closely with the broader Fintech organization to power the next generation of our payments and consumer financing systems. Housecall Pro is launching new products at lightning speed, and we’re building the infrastructure and features to enable this fast-paced innovation that ensures our service professionals (our Pros) get paid and that keeps their businesses running
- Discover and explore what truly motivates our Pros - their needs, desires, concerns, and the reasons they choose our products over others
- Transform how our customers are introduced to our Fintech and Business Solutions products through continuous experimentation
- Uncover insights about how our users think and act
- Create hypotheses for strategies to drive product adoption
- Devise quick, creative solutions to test your hypotheses
- Collaboratively design event models and user flows, introducing innovative ways to represent the customer journey
- Work with Design and Engineering to develop wireframes
- Plan and oversee the entire process from the initial idea through to its final implementation, making sure every step is well thought out and executed
- Develop clear plans to measure how successful your experiments are, ensuring you can track progress and make necessary adjustments
- Clearly explain plans and build shared context across your team and other functions to make sure everyone is on the same page
Our take
Housecall Pro offers an all-in-one business management app for home-services professionals operating HVAC, plumbing, electrical, and landscaping businesses.
The resurgent home services market is expected to be worth well over $1 trillion by 2030. With the vast majority of businesses in the space either small or medium sized, there’s obvious value in backend software to take care of laborious but necessary admin in one place.
After five years as a Board Member, Michael Beaudoin became CEO in 2020 to help lead the company’s expansion. Considering that Beaudoin previously spent 13 years at the helm of highly successful home contractor marketplace HomeAdvisor, this seemed to be a shrewd move.
Indeed, the decision has been validated by the company’s 50% year over year growth since then, coupled with its major fundraising efforts and continued expansion within the US and Canada.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes an ergonomic standing desk (don’t worry you can sit, too), chair, computer, and accessories. Already got a sweet home office? We’ll only send you what you need! We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums. We even have an option for free medical insurance!
Company values
- We Help Pros Succeed
- Relentless Innovation
- People Matter
- Do the Work
- Enjoy the Journey
- Be Accountable
- Operate with Discipline and Rigor
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Michael Beaudoin
(CEO, not founder)Early-stage startup Investor and Mentor. Served as a Board Member from 2015, then becoming CEO in 2020. Has been on the founding team at a number of other startups including a 13 year spell in charge of HomeAdvisor.
Ian Heidt
(President)Was CEO from the company's 2013 launch until Michael Beaudoin stepped into the role in 2020. Previously spent seven years as a Director at multinational corporation Qualcomm.
Adam Perry-Pelletier
(Chief Engineering Officer)Spent six years prior to Housecall Pro at Qualcomm as Director of Engineering. Former Software Engineer at Moebius Solutions and Tachyon Networks.
Roland Ligtenberg
(SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
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