Strategic Account Associate, TransPerfect

$48-50k

+ Eligible for annual/quarterly bonus/to earn commission - Optional

Junior level

Los Angeles

Office located in Wilshire, CA

Professional translation & localization services

Job no longer available

Professional translation & localization services

1001+ employees

B2BLanguagesConsultingSaaS

Job no longer available

$48-50k

+ Eligible for annual/quarterly bonus/to earn commission - Optional

Junior level

Los Angeles

Office located in Wilshire, CA

1001+ employees

B2BLanguagesConsultingSaaS

Company mission

To provide the highest quality language services to leading businesses worldwide.

Job

Company

Role

Who you are

Bachelor's Degree
1 - 2 years of direct work experience in account management or a similar capacity
Exceptional verbal communication and presentation skills
Excellent problem-solving ability and organizational skills
Ability to build and maintain lasting relationships with clients
Ability to work within a team and all levels of management
Understanding of the legal industry, including eDiscovery and all phases of the EDRM
The successful candidate will be ambitious and motivated with the ability to learn quickly

What the job involves

Responsible for all client communication, understanding client goals and interests, and discussing project requirements with clients
Serve as a liaison between the client, Director of Business Development, and internal teams to ensure client expectations are met and managed through communication and efficient workflow
Maintain and strengthen relationships within existing accounts
Track new and existing revenue within assigned accounts by service type
Assist in sales support business development tasks (e.g. prospect and client research, meeting preparation, presentations, and quarterly reports)
Develop a strong understanding of TL eDiscovery capabilities and services, and effectively communicate offerings to clients
Compose or generate a variety of materials (e.g. SOWs, RFPs, sales reports, memos, letters, etc.)
Lead all billing and invoice collection tasks for assigned accounts
This includes billing promptly, clearly, accurately, and being proactive and punctual with past due collection notices, and tracking and reporting trends to all levels of management
Provide support to senior team members and perform other special projects or duties as required

Our take

TransPerfect addresses the need for enterprise-level brand growth, tackling the language and culture barrier for companies wanting to expand globally. Its solutions, in short, help companies to communicate with more people in more places.

TransPerfect’s impressive suite includes AI translation solutions, website localization and data security, much of which is bolstered by its flagship GlobalLink Translation Management platform. Considered a pioneering force in its sector, the legacy company has spent over three decades adopting technological innovations to further its reach and strengthen its translation mission.

Impressively, the company has been featured on the Inc. 5000 US list of fastest-growing companies numerous times. After a buyout of his co-founder's shares in 2018, now-solo founder Phil Shawe undertook an expansion and innovation drive. TransPerfect’s strong performance and growth since then indicate that this transformation has been successful.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (3.1)

Company

Company HQ

Midtown South, New York, NY

Leadership

Phil Shawe

(Co-Founder, Co-CEO & President)

Graduate of the University of Florida and NYU Stern School of Business. Phil co-founded TransPerfect in 1992 and has served as the Co-CEO since.

Jin Lee

(Co-CEO)

Jin joined TransPerfect in 2003 as a Project Manager. SInce then, he has held a number of roles and moved into the role of Co-CEO in 2024.

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