Software Engineer, Benchling
Customer Engineering
$129.9-234.6k
+ Equity
3 days a week in office
Cloud-based platform for biotech R&D
Open for applications
Cloud-based platform for biotech R&D
501-1000 employees
Open for applications
$129.9-234.6k
+ Equity
3 days a week in office
501-1000 employees
Company mission
To unlock the power of biotechnology.
Role
Who you are
- 4+ years of experience in software engineering
- A customer-first approach to building software
- Familiarity with Python and AWS
- Strong abilities in problem solving and iterating on feedback
- Desire to own projects and interest in the real world impact of your code
- Curiosity in learning more about life science (prior knowledge is not required; desire to learn is a must)
What the job involves
- Customer Engineering owns two connected mandates: building custom integrations that connect biopharma and biotech customers' scientific and IT workflows directly to Benchling, and building the internal engineering products — desktop applications, Connect adapters, Tenant Operations tooling, and public MCP servers — that make that integration work scale across our whole customer base
- See an example of our customer integration work on our website, which describes how we automated DNA assembly to improve efficiency and reduce cost
- Collaborate directly with customers to understand complex scientific workflows and implement product integrations
- Own projects end-to-end, from initial design to production rollout, whether the "customer" is an external biopharma partner or Benchling's own engineering org
- Strengthen Benchling's APIs and developer platform by leveraging the latest features and acting as the voice of the customer — or the team you're building for — to other groups within engineering
- Contribute to continuous improvement of the Customer Engineering team’s tooling and best practices, including being hands-on with our testing frameworks and CI/CD systems
- Help scale our product and team. As a member of the engineering team, you'll be an integral part of how we mature our engineering processes and hiring
- Tools to assist with DNA assembly - scientists need to plan which DNA entities should be combined to express a particular protein. They want to automate searching for the possible components of this assembly given desired ratios and what materials are available in inventory
- Robot and instrument integration - scientists are increasingly using automated hardware in the lab to perform measurements. By integrating Benchling with machines like liquid handlers, we are working towards a world where a scientist can perform a physical experiment entirely using software
- Tenant Operations - provisioning and configuring a customer's Benchling tenant used to mean manual, one-off engineering work for every request. We're building the internal tools and standardized workflows that let anyone on the team run these operations quickly and consistently, without relying on tribal knowledge
- Public MCP servers - we build and maintain the servers that expose trusted scientific data sources, like ClinicalTrials.gov, bioRxiv, and ChEMBL, through the Model Context Protocol (MCP), so AI agents and tools can pull structured data directly into a researcher's workflow
Our take
As the pioneer of the R&D Cloud, Benchling offers a cloud-based informatics platform tailored for biotechnology. Its platform enables scientists across the globe to make breakthrough discoveries and bring next-gen biotechnology to market.
There’s a sincerity and consciousness to Benchling’s approach that stands out. This has led to the company being adopted by over 200,000 scientists from 1,000+ companies and 7,500 academic and research institutions globally (including 23andMe, Moderna, and the U.S. Department of Defense).
The rapidly advancing Biotechnology industry was at the forefront of the so-called “fourth industrial revolution”, with the industry driving $2 to $4 trillion per year of economic impact over the next 20 years.
Benchling has put itself in a position of immense value within the industry with its expanding offerings. And now, off the back of over $400 million in total funding, the company is seeing accelerated growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2021
$100m
SERIES F
Apr 2021
$200m
SERIES E
Total funding: $411.2m
Company benefits
- Competitive salary and equity
- Robust healthcare benefits
- Family-forming benefits
- Four months of fully paid parental leave
- Retirement benefits
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Sajith Wickramasekara
(Co-Founder & CEO)Sajith studied at MIT before spending 2 years as a Research Assistant at Duke University Medical Centre and Liquidia Technologies. They used this biotechnology understanding to found Benchling in June 2012, serving as CEO since.
Ashu Singhal
(Co-Founder & President)They previously co-founded Hotspots.io which was later acquired by Twitter in 2012. After this, became Staff Software Engineer at Twitter for 2 years, leaving to co-found Benchling.
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