Senior Deal Desk Specialist, Remote
$32.3-119k
+ stock options
HR solutions for distributed teams
Be an early applicant
HR solutions for distributed teams
1001+ employees
Be an early applicant
$32.3-119k
+ stock options
1001+ employees
Company mission
To open up the world of work for every person, business, and country.
Role
Who you are
- 2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations in an Enterprise SaaS/B2B company
- Deep expertise in CPQ quoting — complex quote builds, multi-product configurations, pricing logic, and troubleshooting quoting issues
- Strong Salesforce proficiency as a power user — managing cases, accounts, opportunity data, and order records accurately at high volume
- Solid understanding of Quote-to-Cash processes, revenue recognition principles, and order management
- Proven ability to manage a high-volume Deal Desk queue without compromising quality, especially during End of Month, Quarter, and Year End; familiarity with ticketing and knowledge base tools such as Notion and Jira/Atlassian is a plus
- Commercially minded, with a track record of balancing Sales velocity with deal integrity across complex and non-standard situations
- Trusted by Sales as a go-to advisor — someone who gives clear, confident guidance on deal structure and contract options
- Clear communicator who works effectively across Sales, Finance, and Legal without losing momentum on deals
- A natural knowledge-sharer who enjoys upskilling others and raising the bar across the team
- Demonstrates strong automation and AI capabilities
- Writes and speaks fluent English
- It's not required to have experience working remotely, but considered a plus
What the job involves
- Own complex, non-standard deals end-to-end — multi-product transactions, pricing exceptions, and deals requiring cross-functional input from Finance and Legal
- Serve as the primary escalation point for Deal Desk Associates on deal structure, quoting, and approval questions
- Apply commercial judgment on discount approvals and pricing exceptions, ensuring deals are structured in line with company policy and revenue objectives
- Build and maintain complex quotes in CPQ, ensuring accuracy, completeness, and compliance across high-volume periods
- Own and govern the Closed Won process — ensuring order accuracy, data integrity in Salesforce, and adherence to established workflows
- Monitor and manage the Deal Desk case queue, maintaining SLA standards and handling a high volume of tickets with speed and precision
- Deliver enablement sessions for Sales reps on Deal Desk processes, CPQ quoting, and best practices
- Participate in deal reviews, contributing deal-level insights to Sales leadership discussions
- Work with Finance and Legal on non-standard contract terms and pricing structures for specific deals
- Contribute to Deal Desk SOPs and internal documentation, flagging gaps and proposing improvements to the Lead and Senior Manager
- Support month-end and quarter-end close operations to ensure accurate and timely deal execution
- You'll report to: Senior Manager, Deal Commercial Strategy & Operations
- Team: Revenue Operations — Sales Operations
Application process
- Roughly 6 hours across 3 weeks
- Interview with recruiter — 30 min
- Interview with Senior Manager, Deal Commercial Strategy and Operations — 45 min
- Interview with team member — 30 min
- (async) Deal Desk case study
- Case study presentation to Director, Pricing & GTM Finance and Senior Manager, Deal Commercial Strategy and Operations — 30 min
- Bar raiser interview — 30 min
- Prior employment verification check
- Start date: As soon as possible
Our take
The number of companies switching to fully-remote set-up is booming. Aiming to capitalise on this, Remote helps companies of all sizes hire and manage international employees across benefits, taxes, payroll and compliance.
According to Remote, local and international regulations constantly change. Thus, the company's unique selling point is that its law attorneys and HR specialists are focused on supervising regulations on a daily basis and ensuring that the clients avoid expensive compliance mistakes. Remote also differentiates itself through its network of local legal entities that cover all of the countries it offers services in to ensure the clients receive the best protection in the industry. Moreover, the company offers a platform for distributed teams that makes it easy for companies to onboard and pay international contractors and employees.
Remote's history of funding - that helped secure its $3Billion valuation - has supported expansion across markets, as well as being used to expand partnerships and integrations. Further development of its tool suite can be expected, as the company pushes to be the first name in distributed HR.
Freddie
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$300m
SERIES C
Jul 2021
$150m
SERIES B
Total funding: $496m
Company benefits
- Unlimited personal time off
- Paid parental leave
- Co-working allowance
- Flexible working hours
- Learning budget
- Mental health support
- Company stock options
- Home office setup
- Celebratory allowances
- Branded swag
- Other country-specific benefits
Company HQ
Fisherman's Wharf, San Francisco, CA
Leadership
Job van der Voort
(Co-Founder & CEO)Previously Researcher at Champalimaud Foundation for 1 year and Co-Founder & CTO at JAXONS for 1 year.
Marcelo Lebre
(Co-Founder & President)Previously Chief Technology Officer at Faber Ventures for 1 year and VP of Engineering at Unbabel for 2 years
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