Account Manager, Modulr
+ Share Options Incentive Scheme + Commission structure
4 days a week in office
API payments infrastructure for B2B payments
Be an early applicant
API payments infrastructure for B2B payments
201-500 employees
Be an early applicant
+ Share Options Incentive Scheme + Commission structure
4 days a week in office
201-500 employees
Company mission
Managing payments can be complex and time-consuming. With Modulr, our mission is to securely embed payments and accounts into your platform for higher efficiency, a smoother experience and more time to grow your business.
Role
Who you are
- The successful Account Manager will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty
- Excellent stakeholder management experience is essential to being successful in this role
- We’re looking for individuals with relevant experience in Technology / SaaS firms or Financial Services
- Prior experience in an Account or Partner Management role
- Demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-functionally to build consensus
- Account growth:
- Proven track record in exploring and creating upsell opportunities, and maximising uptake, suggesting new services
- Ability to meet and exceed revenue targets and performance
- Account management:
- Relationship builder and ability to build multi-party relationships
- Experience with management and development of strategic accounts
- Strong interpersonal skills and the ability to read a situation, listen, frame a conversation, and deliver presentation and insights to your clients
- Commercial:
- Proven negotiation skills
- Excellent strategic planning to develop long term and highly valuable relationships
- Strong analytical and written skills with great attention to detail
- You have unassailable integrity, work ethic, humility and team spirit and have the ambition and desire to work in a high-growth tech company
What the job involves
- The Account Manager is a vital role within Modulr and this role will ensure clients understand Modulr payment services and products and through their data-driven approach to help our clients understand and make the most of our products and payments services in context of their business
- Our Account Management team develop deep expertise in our clients' vertical markets to help grow our existing partners and further expand our market share
- The Account Management team is at the centre of our Sales team, with a mission to retain and grow from existing clients through developing relationships, understanding their business goals and identifying opportunities
- Our Account managers are solely responsible for the commercial relationship with our existing clients, working with them in regular cadence and ensuring they are fully connected with Modulr teams, products and service developments
- Reporting to our Head of Account Management, you will be responsible for retaining and growing a high performing portfolio of accounts
- Deliver a world class experience to an expanding portfolio of clients across UK and Europe
- Develop client relationships that promote growth, retention and loyalty, ultimately improving customer lifetime value
- Grow revenue by identifying, driving and supporting on upsell opportunities for Modulr services
- Maximise the uptake of Modulr capability, suggesting new services
- Have a clear plan for every owned account to grow and develop it
- Carry out revenue forecasting and undertake periodical account reviews
- Monitor the commercial performance of each account within the assigned portfolio, monitoring transaction and usage trends
- Negotiate pricing discussions, debt collections
- You will be expected to have a deep client understanding and knowledge of Modulr products and ensure all customers are successfully using the product or service
- Delivering on all aspects of Transactional Growth and key metrics (NRR, churn rate, NPS and C-SAT) across your client portfolio
Salary benchmarks
Our take
Modulr operates in the payments space for digital businesses and provides a Payments as a Service API Platform. B2B transactions processed by pureplay digital operators will reach $14 trillion by 2023, up from $6.7 trillion in 2018, so it's playing in a huge market.
The Modulr platform delivers a fully integrated service providing a fast, easy and reliable digital alternative to processing payments via traditional business and corporate banking.
It has partnered with large finance companies like Sage, which gives it a great distribution channel to sell their services to SMEs.
Modulr is already moving billions of pounds for businesses across many different industries. The total value of payments in and out of Modulr’s platform exceeds £10bn a month.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
43% female employees
0% employee growth in 12 months
Company
Employee endorsements
My opinions are valued
"My opinions are genuinely valued, and there’s plenty of space to share ideas and be heard. People actually listen and consider different ideas. It..."
Funding (last 2 of 6 rounds)
May 2022
$104m
SERIES C
Nov 2020
$11.3m
LATE VC
Total funding: $182.3m
Company benefits
- Share options - meaningful equity so you can share in the growth of Modulr
- £1000 to spend on a variety of benefits, flexible for you to choose based on your interests and needs
- 33 days holiday (including bank holidays), with flexibility to choose which days you take off
- An additional day's holiday for your birthday
- Holiday trading, up to 5 days per year
- Pension and life insurance
- Enjoy freebies and discounts on many products and services, through our Perkbox partnership
- Cycle to work and e-bike rental schemes
Company values
- Own the Opportunity - responsible and accountable, we keep pushing ourselves and each other forward.
- Move at Pace - with a bias for action, informed debates and data-driven decisions power our progress.
- Build the Extraordinary - we're here to transform an industry and solve complex problems.
- Achieve it Together - we support each other, share constructive feedback and embrace positive challenge.
Company HQ
Shepherd's Bush, London, UK
Articles
Leadership
Myles Stephenson
(CEO)Experienced executive, with 6 years at M&S, 7 years at Retail Decisions Plc, 5 years as CEO at CorporatePay and 2 years as Managing Director at WEX Europe.
Ritesh Tendulkar
(CIO)20 years of experience in software, including 3 years as Head of Software at WEX Europe and 1 year as ClearScore's Technical Lead.
Diversity, Equity & Inclusion at Modulr
- We believe that diversity is essential to our success and welcome individuals from all backgrounds, experiences, and perspectives to join our team. If you share our values and enjoy working in a dynamic and exciting environment, we encourage you to explore our available positions and join us in shaping the future of Modulr
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