Head of Product Management, Wayfair
Fintech & Loyalty
$216-240k
Tuesday-Thursday in office
3 days a week in office (Mountain View, CA)
A global online homeware marketplace
Job no longer available
A global online homeware marketplace
1001+ employees
Job no longer available
$216-240k
Tuesday-Thursday in office
3 days a week in office (Mountain View, CA)
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 15+ years of product management experience, preferably in the payments or fintech industry
- Proven track record of successfully leading and developing high-performing product management teams
- Strong strategic thinking and ability to translate high level business goals into actionable product development plans
- Excellent communication and collaboration skills, with the ability to influence and drive consensus across cross-functional teams in an inclusive way
- Data-driven mindset, proficient in analyzing customer insights and leveraging data to drive decision-making in the fintech and loyalty space
- Experience with agile methodologies and product management tools
- Entrepreneurial mindset, with a bias for action and ability to deal with ambiguity, complexity, and fast-paced environments
- Able to perform well under pressure, handle several different projects and responsibilities simultaneously with ease
- Experience working and collaborating on a global scale, with a strong stakeholder management experience
What the job involves
- Wayfair is seeking an experienced Associate Director of Product Management to lead the growing Fintech & Loyalty product team, which focuses on delivering the best possible experience across loyalty, financing, payments and fraud for all Wayfair customers across geographies, platforms, and retail brands
- This role will require leading a team of talented product managers with responsibility for overall product vision and strategy, roadmaps, execution and performance targets and outcomes
- You will partner closely with engineering, analytics, design, GMs, our partner teams across Wayfair and our third party partners to deliver results
- Vision & strategy: Own, evangelize and drive execution against product strategy and roadmap. Evolve strategy along with the continuous evolution of the fintech, payments and loyalty ecosystem and customer preferences
- Team leadership: Manage, mentor and inspire a team of product managers, fostering a culture of product excellence and innovation. Provide guidance and support in setting objectives, prioritizing initiatives, and ensuring successful execution
- Stakeholder collaboration: create strong connections with cross-functional stakeholders, executive leadership, and other areas of the business to align on goals, establish measures of success and deliver results that enable business impact
- Customer impact: drive the end-to-end product development process, from insights and ideation to requirement gathering and post-launch optimization to deliver a world class experience for our customers
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionise online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
Salary benchmarks
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