Technical Integration Manager, PayIt

• Experience completing integrations of systems via flat files or APIs with a strong understanding of integration architecture options such as APIs
• Experience writing SQL with the ability to modify existing queries on at least one of the common database platforms, such as SQL Server, Oracle, MySQL, and/or DB2
• Strong verbal and written communication skills
• Strong analytical and critical thinking skills
• Desire to problem-solve
• Highly proficient in Microsoft Excel, Outlook, PowerPoint, and Word
• Common knowledge of JIRA, Confluence, and other project management based tools

Desirable

• Work closely with implementation managers to assess project scope and ensure configuration will meet specifications based on the client's use case
• Lead discussions during implementation to ensure necessary integrations with various systems, and applicable reporting capabilities for each use case are accurate
• Build mulesoft integrations with client data to connect to PayIt’s Platform - either via flat files or REST or SOAP APIs
• Work cross-functionally to ensure delivery of configuration meets both client and PayIt product specifications
• Proactively identify potential configuration issues, user experience issues and work with client to ensure they are resolved prior to go live
• Support clients in maintaining good platform hygiene (customer friendly workflows, naming conventions, data set organization, etc.)
• Document and analyze current business processes and underlying systems/applications
• Monitor, troubleshoot, and resolve problems with Mulesoft live integrations
• Collaborate with the engineering organization to architect efficient and stable integrations
• Provide guidance on the monitoring, troubleshooting, and resolution of support issues in collaboration with the appropriate stakeholders
• Communicate and collaborate effectively with technical peers and business users