Senior Director of Cloud GTM Strategy and Operations, Salesforce
$190.8-330.8k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$190.8-330.8k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 10+ years at a high-growth tech company in a strategic sales/business operations sr. leadership role or at a top management consulting company with strong exposure to Go-To-Market/Product Strategy assignments
- Strong people leadership skills with a proven track record of building and scaling teams
- Strong analytical skills
- Executive presence and shown success building trusted relationships with senior stakeholders, influencing and collaborating in cross-functional environments
- Comfortable operating in a fast-paced environment (sense of urgency, ability to adjust on the fly to unplanned situations)
- Experience in presenting, speaking and writing before large diverse teams. Capable of crafting messages on behalf of senior execs, finding the right style for every situation
- Ability to creatively tackle problems with limited resources and input
- Understanding of the cloud enterprise application space such as CRM software, sales planning and forecasting, CPQ, or location intelligence software a plus
- Demonstrated experience building a thriving culture aligned to Salesforce values
- BS/BA required; MBA is preferred
What the job involves
- We are looking for a leader to our Service Cloud GTM Strategy & Operations team
- This person will be responsible for effective planning across the Service Cloud portfolio, delivering a strong operational cadence to achieve our quarterly objectives, providing outstanding business insights and leading cross-functional transformational initiatives
- Lead and run the Service Cloud GTM Strategy & Operations team across all products, involving recruitment, on-boarding, development, performance and people management
- Work closely with Product executives on day-to-day operations, strategic planning, GTM execution and other key projects
- Become the subject matter expert across the Service Cloud portfolio, performing thorough data analysis to support and progress key business decisions
- Partner with leadership to develop, implement and track quarterly business plans, including actionable recommendations
- Own and drive the annual Go-To-Market planning cycle for Service Cloud, driving alignment across key cross-functional stakeholders
- Interact with various cross-functional groups at senior levels (e.g. Sales Leadership, Marketing, Finance, Business Operations, M&A, etc.) to bring business insights and drive execution
- Work across the broader Applications portfolio and Cloud GTM Strategy team to collaborate, learn and scale
- Build executive presentations, helping product leadership to craft the storyline and key messages
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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