Market Manager, Lastminute.com

Salary not provided

Senior level

Remote from Germany

Online travel and leisure website

Job no longer available

Online travel and leisure website

1001+ employees

B2CHospitalityTravel

Job no longer available

Salary not provided

Senior level

Remote from Germany

1001+ employees

B2CHospitalityTravel

Company mission

To simplify, personalise, and enhance customers' travel experience by leveraging our technology.

Job

Company

Role

Who you are

Bachelor’s degree in any relevant field or equivalent experience
At least five years of experience in sales, e-commerce and/or revenue management, highly preferred within hotel, travel or hospitality industry (especially OTA channels)
Travel industry contacts within relevant destination and market is a plus
Strong interpersonal skills and ability to influence external/internal stakeholders
Ability to research, prepare and communicate various proposals to potential and current hotel partners
Success in acquiring, building and maintaining long-term customer relationships
Excellent command of English and Czech or Hungarian languages, written and spoken, German would be a plus
Proficiency in Microsoft office and PC applications
Strong problem-solving, analysis, and planning skills
Adapts well to - and is energised by - changing and dynamic workplace and industry
Possesses creative and innovative instincts and the ability to translate ideas into reality
Thrives as a team player demonstrates a strong work ethic

What the job involves

As Market Manager, the key objective is to guide expansion of lastminute.com’s network of hotel partnerships, establishing and maintaining account relationships. The Market Manager leverages their experience in procurement, e-commerce, revenue management and the hotel/travel/hospitality industry, generally, in order to manage lastminute.com’s hotel market and market partnership-related functions
Additionally, the Market Manager is expected to identify trends, optimize pricing, ensure content competitiveness and identify and secure potential sources of supply to satisfy consumer demand on lastminute.com storefronts
Build strong supplier relationships and convincingly explain the strategic benefits of the lastminute.com products to grow bookings, revenues and gross profit in assigned markets
Evaluate existing partnerships and determine actions to optimize performance
Execute and track both acquisition and account management activities
Recommend and execute strategies and promotional activities with hotel partners to maximize lastminute.com accommodation availability and content competitiveness
Decide on promotional campaigns and conditions/criteria for participation
Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions
Conduct ongoing reviews of production with participating hotels and continually present strategic recommendations using a consultative approach to optimize hotel conversion and assist partner hotels in maximizing their revenue via lastminute.com products
Formulate project ideas, determine where opportunity exists and implement new approaches
Negotiate and evaluate costs of running feature marketing campaigns for hotel properties
Identify regional supply requirements in terms of product offerings and promotions to meet market demands
Identify, qualify, contact, counsel, and visit key accommodation suppliers to grow lastminute.com’s portfolio
Maintain knowledge of key events in assigned markets and their impact on hotel availability
Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc
Manage listings for new suppliers and renewals with existing partners
Manage and improve upon internal team operation processes
Train and inform hotel partners on lastminute.com technologies, tools and models
Create business case to facilitate new product creation or enhancements of existing technology, reporting and tools
Use out-of-the-box thinking to develop and implement solutions to unique challenges
Conduct market research
Prepare presentations and materials
Manage regular weekly/monthly supplier reports
Conduct local and/or national training (e.g., account management techniques, best practices, specific areas of business)

Our take

Alongside countless other industries, travel and leisure are swiftly moving digital, with an array of providers dealing in flights, hotels, and experiences entirely online. One such provider is lastminute.com, launched in 1998, that supplies a marketplace for booking all types of trips from luxury holidays to theatre breaks.

Lastminute.com is among the global leaders in online travel. The company was built on a speciality of delivering last minute holiday deals to consumers and, although it now deals much like other providers, it still hosts both late bookings offers and flash sales. Rather than using a one-size-fits-all approach, lastminute uses Dynamic Packaging technology to allow customers to build personal holiday packages. Atop its website and app for searching and booking, it provides a range of other services including payment plans, insurance, and flexible cancellation.

Following a leadership change in 2023, lastminute had itself a pretty successful 2024. With a partnership with payment network, Zilch, allowing customers to earn rewards on their travel bookings as well as being able to spread the cost of their trips. Alongside this, it also signed a three-year contact with Ryanair to offer the airlines flights to customers. These additions to the company show promise for an exciting future of continued growth and dominance in the travel sector.