Technical Program Manager, ServiceTitan
$103.4-138.4k
+ Annual bonus & Equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$103.4-138.4k
+ Annual bonus & Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- This role requires a strong execution mindset, technical fluency, and the ability to turn complex, cross-functional efforts into measurable business outcomes
- 3–5 years of technical program management experience in SaaS or technology-driven environments, with a proven ability to deeply understand business context and deliver high-impact outcomes through strong cross-functional coordination, strategic planning, and effective resource management
- Familiarity with Fintech domains such as Payments, Payables, and Financing, with demonstrated ability to apply business insights to drive execution and measurable results
- Proven success in delivering complex, cross-functional programs with measurable business impact
- Strong technical acumen and ability to collaborate effectively with engineering and product leaders
- Excellent communication, organization, and stakeholder management skills
- Experience with agile methodologies and tools such as Jira, Confluence, and program dashboards
- Analytical mindset with the ability to interpret data, track KPIs, and connect execution to outcomes
- A proactive, hands-on approach with a focus on driving clarity, accountability, and results
What the job involves
- As a Technical Program Manager for Fintech, you will drive end-to-end program execution and delivery across ServiceTitan’s Fintech portfolio, including Payments, Payables, and Financing
- You’ll partner closely with Product, Engineering, and GTM teams to deliver scalable financial solutions that increase contractor revenue, improve customer experience, and strengthen platform reliability
- Own the execution and delivery of key Fintech programs — ensuring initiatives are delivered on time, within scope, and with measurable impact
- Partner with Product and Engineering to define clear success criteria, program milestones, and KPIs tied to customer and business outcomes
- Manage dependencies, risks, and trade-offs, ensuring decisions are data-driven and surfaced early to maintain program predictability
- Drive visibility and accountability through clear reporting, dashboards, and communication across leadership and stakeholders
- Collaborate with GTM, Marketing, and Customer Success to ensure smooth launches, adoption readiness, and outcome tracking
- Continuously improve execution processes, streamlining how teams plan, deliver, and measure success across programs
- Champion alignment and trust, ensuring all teams stay focused on outcomes that drive measurable business and customer value
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 48 more jobs at ServiceTitan