Enterprise Account Executive, Replicant
+Equity
Call center AI chatbots
Be an early applicant
Call center AI chatbots
101-200 employees
Be an early applicant
+Equity
101-200 employees
Company mission
To provide clients with an artificial intelligence solution that their customers enjoy speaking to.
Role
Who you are
- 5+ years experience as an Account Executive at a SaaS company
- Strong written, verbal, and presentation skills
- Results-driven sales mentality with a passion for uncovering what works and what does not
- Vibrant and energetic attitude with a willingness to perform and get things done
- Tech-savvy, with an ability to understand complex technology and translate it into customer benefits
- Love the rapid, unpredictable nature of a tech startup
What the job involves
- As an Account Executive, you will be focused on prospecting and closing new opportunities with enterprise customers, while helping to develop the sales culture at Replicant
- This opportunity is enormous, as are the ambitions of Replicant – to reinvent customer service in a way that will positively impact customers, agents, and companies with the power of AI and automation
- Prospecting and closing New Annual Recurring Revenue
- Owning their pipeline from generation to forecastingWorking closely with SDRs to find and prospect new leads
- Moving prospects from new technology education and awareness to closed-won
- Working with enterprise businesses ($1B+ in revenue)
- Helping to write the “playbook” instead of just running it
Our take
Whilst automation and AI are being applied to industries across the world, customers must still endure long waits and inconsistent service from telecommunication services. In addition to this, customer service agents must answer the same repetitive questions hundreds of times every day, which is both expensive and inefficient. Replicant uses neural networks to provide completely autonomous call center technology, that aims to provide intelligent and human-like alternatives to customer service agents.
Replicant's service understands context, accents, slang, and technical terms, providing far more intelligent results than simple answer-recognition phone services. Although various startups are taking steps towards reducing bottlenecks within customer service calls through autonomous chatbots, Replicant stands out by focusing on providing realistic and engaging conversation through neural networks, providing a convincing replacement that reduces costs and frustrations within call centers of any type.
Replicant has secured a good amount of funding to fuel its to ambitions to expand research and development, improving its conversations, and launch new automated channels. The company also plans to increase headcount across a range of teams, onboard new customers, and launch professional development programs for its employees.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2022
$78m
SERIES B
Sep 2020
$27m
SERIES A
Total funding: $120m
Company benefits
- Company Equity
- Health insurance
- Remote-friendly
- Frequent offsites
- Unlimited vacation
- Sabbatical program
- Equipment stipend
- Wellness stipend
Company values
- Blade runners - We take ownership and pride to influence the outcomes of our goals and like a Blade Runner, are resourceful in accomplishing them
- Självdistans = Swedish for “self-distance”; the ability to reflect on oneself and one’s relations from an external perspective. We act with objectivity, never letting our work define us
- Bread makers - We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to elevate our company mission
Company HQ
Presidio of San Francisco, San Francisco, CA
Articles
Leadership
Gadi Shamia
(CEO)They co-founded TopManage before spending 6 years at SAP and Magneto, as well as COO positions at Adobe and Talkdesk. They co-founded Replicant in January 2019, serving since as CEO.
Benjamin Gleitzman
(CTO)Having studied at MIT, they worked as a Software Engineer for Hunch and co-founded NextStep and ShockBottoms. They spent 6 years as an eBay Software Engineer before co-founding Ruse, MONA, and Replicant.
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