Director of Fraud Risk, Flywire
$160-200k
+ Employee Stock Purchase Plan + bonus
Global payments processing
Job no longer available
Global payments processing
1001+ employees
Job no longer available
$160-200k
+ Employee Stock Purchase Plan + bonus
1001+ employees
Company mission
To improve the payment experience for everyone.
Role
Who you are
- The Seasoned Pro: You have 10+ years of experience in fraud risk, specifically within Payments or Fintech. You know the difference between a chargeback and a true fraud loss and understand the "plumbing" of global money movement
- The Strategic Thinker: You don't just "plug holes;" you anticipate where the next one will appear. You understand that end-to-end fraud prevention is a competitive advantage, not a cost center
- A Data Native: You are highly analytical and comfortable with data. You can speak the language of feature engineering and model performance (Precision/Recall) to drive technical insights
- An Exceptional Communicator: You can translate technical fraud trends into clear, actionable risk narratives and solutions for the Executive Team and Board
- A Thoughtful People Leader: You encourage the growth and development of your team, knowing that their success is the company’s success
- Calm Under Pressure: You are able to make high-stakes decisions with limited information when an attack is underway
What the job involves
- As our Fraud Risk Director, you will help architect our fraud risk strategy for our Flywire ecosystem. You won’t just be reacting to threats; you will be the chief architect of a proactive, global fraud prevention strategy
- You’ll lead the charge in balancing a frictionless customer experience with rigorous security, ensuring that as we scale into new markets and complex payment methods, our financial and reputational integrity remains ironclad
- We need a leader who is as comfortable with machine learning logic as they are with operations and high-level executive strategy
- Own the Strategy: Design, implement, and iterate on a global fraud risk framework that addresses diverse attack vectors across our core verticals (Education, Healthcare, Travel, and B2B)
- Detection & Analysis: Oversee the fraud assessment process for new and existing accounts, focusing on merchant fraud, Account Takeover (ATO), and sophisticated social engineering schemes
- Data-Driven Decisioning: Partner with Analytics and Engineering to build and refine real-time fraud decisioning and automated rulesets that leverage Flywire’s unique global payment data
- Incident Management & Response: Architect a robust, real-time fraud monitoring and response program. You will lead the "War Room" during high-stakes fraud events, orchestrating rapid remediation, loss recovery, and cross-functional post-mortems to ensure continuous system defense
- Global Expansion: Guide Flywire’s entry into new geographies by assessing localized fraud patterns, regional payment method risks, and emerging regulatory requirements
- Cross-Functional Leadership: Act as a key advisor to Product and Engineering teams to embed fraud prevention into the user journey—implementing tools like 3DS, biometrics, and behavioral analytics without stifling the payment experience
Application process
- We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions
Our take
Flywire is a digital platform that simplifies the paying experience for international transactions. Flywire leverages its vertical-specific software and payments technology to deeply embed within client's existing accounts-receivable workflows.
Flywire was first set up to help international students pay their tuition for American colleges, but has since grown into a global payments enablement and software company. It has processed billions of dollars in payments for clients across the world and secured approval for its major payment institution license, enabling it to operate domestic money transfer and cross-border money transfer services.
Flywire serves clients across education, healthcare, travel, and B2B, including several Ivy League schools, and top US hospital systems. The company appears to be focussed on growth, including by strategic acquisitions and entry into new markets, recently in the Asia Pacific and Australia, as well as further developing its channel partners ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2021
$60m
SERIES F
Feb 2020
$120m
SERIES E
Total funding: $323.2m
Company HQ
Downtown Crossing, Boston, MA
Leadership
Mike Massaro
(CEO)Mike joined Flywire as a VP of Business Development in 2012 before becoming CEO in 2013. Prior to this, he spent 6 years at Carrier IQ as a VP of Strategic Accounts & Corporate Development and Advisor.
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