Site Reliability Engineer, PagerDuty
CA$98-148.5k
2 days a week in office
AI-first operations management
Be an early applicant
AI-first operations management
1001+ employees
Be an early applicant
CA$98-148.5k
2 days a week in office
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- 0 to 1+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles
- Hands-on experience operating Linux-based systems in production environments
- Working knowledge of networking fundamentals, such as load balancing, DNS, TLS, and ingress traffic flow
- Experience with container orchestration (e.g., EKS, Kubernetes)
- Experience working on cloud-native infrastructure (e.g., AWS, GCP, Azure), including networking and compute concepts
- Proficiency in at least one programming language (e.g., Python, Ruby, Go, etc.)
- Experience with Infrastructure as Code (e.g., Terraform, CloudFormation)
Desirable
- Experience with AWS cloud networking concepts such as VPCs, subnets, routing, security groups, and load balancers
- Experience operating or contributing to production Kubernetes platforms (e.g., EKS), including cluster upgrades, networking, or ingress configuration
- Experience with monitoring, observability, and logging platforms (e.g., DataDog, New Relic, SumoLogic, Splunk, Prometheus, Grafana)
- Familiarity with service meshes, ingress controllers, or API gateways (e.g., Envoy, Istio, NGINX)
What the job involves
- As a Site Reliability Engineer I on the Core Infrastructure team you'll help build and operate the foundational infrastructure that powers PagerDuty's real-time digital operations platform
- Our systems support millions of events and alerts daily, enabling customers to detect, respond to, and resolve incidents quickly and reliably
- You'll work at the intersection of platform evolution and operational excellence, building and evolving foundational network, compute, and ingress infrastructure while scaling and hardening existing systems
- Your work will directly impact the reliability, scalability, and security of the services our customers rely on to keep their businesses running as PagerDuty continues to grow across products, regions, and customer use cases
- Support and improve foundational infrastructure, including networking, compute platforms, Kubernetes clusters, and ingress/traffic management systems
- Contribute to the reliability and scalability of PagerDuty's core platform by hardening existing systems and supporting the rollout of new infrastructure capabilities
- Participate in agile rituals (standups, planning, retros) and communicate progress/risks early
- You stay current on technical trends to suggest innovative tools and approaches to interesting problems
- Monitor system health using metrics, logs, and alerts, and participate in 24/7 on-call rotations to help detect, respond to, and resolve incidents
Application process
- We encourage you to submit your resume even if you don't meet every requirement
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving enterprises such as GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
The company has been recognized as playing a key role in driving innovation and building solutions for the sector. Off the back of post-IPO funding, it has continued to release new features and update its core products towards providing cutting-edge services into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.8m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company HQ
SoMa, San Francisco, CA
Leadership
Alex Solomon
(Co-founder, CTO & GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
Jennifer Tejada
(CEO & Chairperson)CEO since 2016. Also serves on prestigious boards like The Estée Lauder Companies.
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