Director of Human Resources Operations, Live Nation
Latin America
$120-150k
Entertainment events promoter and producer
Open for applications
Entertainment events promoter and producer
1001+ employees
Open for applications
$120-150k
1001+ employees
Company mission
To help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Passionate and motivated
- Driven, with an entrepreneurial spirit
- Resourceful, innovative, forward thinking and committed
- A strong candidate will demonstrate collaboration and the ability to partner seamlessly with senior executives, production leadership, and global corporate teams
- Minimum 6-8 years HR operations experience, preferably within the entertainment industry
- Trilingual proficiency required: fluent in Spanish, Portuguese, and English (reading, writing, and speaking)
- Advanced Workday expertise required, including Recruiting and M&A implementations
- Deep knowledge of LATAM labor laws and jurisdictions across multiple countries
- Experience delivering high-quality HR support to diverse client groups
- Ability to handle difficult, sensitive, and confidential situations with integrity and professionalism
- Strong cross-functional experience with IT, Legal, Finance, and Executive Leadership
- Ability to travel internationally as needed
- Ability to build positive working relationships with diverse groups, both internally and externally
- Ability to learn quickly, work independently and collaboratively, and train others
- Experience interacting and communicating with all levels of business operations
- Ability to own initiatives end-to-end while working effectively as part of a team
- Ability to manage conflict effectively and productively
- Must be able to work efficiently in a fast-paced, deadline-driven environment
- Advanced MS Office skills
- BS/BA with emphasis in HR preferred
- PHR/SPHR or SHRM certification preferred
What the job involves
- As a trustworthy leader, the Director of Human Resources Operations - Latin America (LATAM), will provide support and guidance to Live Nation’s Latin America regions (i.e. , Mexico, Brazil, Chile, Argentina, Colombia, and more)
- This role blends HR operations, workforce administration, compliance, employee relations execution, full-cycle recruiting, and cross-functional support for IT infrastructure and international acquisitions
- The Director, Human Resources Operations-LATAM will serve as a key strategic and operational partner to the President of South/Latin America, assisting with LATAM growth
- You'll oversee full-cycle recruiting operations across LATAM for corporate, touring, venue, production, and festival hiring
- Serve as HR lead on all LATAM mergers & acquisitions and drive integration conversations/decisions with JV counterparts
- Own recruiting workflows, approvals, and compliance within Workday Recruiting
- Lead all day-to-day HR operations across LATAM including onboarding, offboarding, job changes, contracts, leave management, data integrity, audits, and personnel documentation
- Design, standardize, and optimize HR operational infrastructure across multiple countries with local compliance
- Lead Workday implementations for new countries and acquired entities
- Lead employee relations operations including performance documentation, disciplinary actions, investigations, and terminations
- Serve as HR's primary operational partner to IT for new hire system access provisioning, Workday integrations, and acquisition launches
- Create, update, and maintain regional SOPs and workflows to drive operational efficiency
- Serve as HR operations lead for LATAM expansion and international acquisitions
- Partner with Legal, Finance, IT, and Business Leadership to ensure day-one readiness for new entities
- Build strong relationships with LATAM leadership teams, including President, regional GMs, and CFO
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2005, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
- WEALTH: 401(k) program with company match, Stock Program Reimbursement
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
Company HQ
Beverly Hills, CA
Leadership
Michael Rapino
(CEO & President)Michael joined Live Nation Entertainment in 2005 as CEO and President. Previously, he spent 10 years in various Marketing and Entertainment roles at Labatt's Breweries of Canada. He also held several roles at Clear Channel Communications, including CEO and President of Global Music.
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