Senior Solutions Engineer, Flatfile
$175-210k
Listed salary range applies to Colorado only. Plus equity
Data onboarding platform for customer data
Job no longer available
Data onboarding platform for customer data
21-100 employees
Job no longer available
$175-210k
Listed salary range applies to Colorado only. Plus equity
21-100 employees
Company mission
Flatfile's mission is to create beautiful, human-centric experiences to remove the barriers between people and data.
Role
Who you are
- 5+ years of experience in software engineering, solutions architecture, or technical implementation roles
- 2+ years of experience in customer-facing technical roles
- Demonstrated proficiency and deep, production-level full-stack experience in TypeScript and/or JavaScript
- Strong understanding of APIs, data serialization formats (CSV, XML, JSON), and software integration best practices
- Experience working with cloud-based infrastructure (AWS, Azure, or Google Cloud)
- Familiarity with data transformation and validation processes, and handling structured data imports and exports
- A knack for solving complex technical problems and translating customer needs into elegant solutions
- A startup mindset—adaptability, proactiveness, and a desire to improve processes and systems
What the job involves
- This role reports to: Jevon Wild, Manager of Solutions Engineering
- Flatfile is experiencing rapid growth, especially among larger clients with complex data integration needs. We’re excited to bring in a Senior Implementation Engineer who can help us meet these demands by refining and scaling our technical implementation processes
- This role is pivotal in ensuring our customers experience a smooth, efficient integration of Flatfile’s platform, directly impacting their success and satisfaction with our solutions
- As a Senior Solutions Engineer at Flatfile, your core responsibility during the pre-sales phase will involve the creation of proofs-of-concept (POCs) that are technically sound and aligned with potential customers' needs. This requires a deep understanding of customer requirements and becoming intimately familiar with their data-importing workflows
- With this understanding, you will demonstrate the ability to effectively explain how Flatfile's solutions can address their unique challenges. Your work here is foundational, setting the stage for successful customer relationships
- Transitioning to post-sales, your focus will shift towards guiding customers to their desired end-state implementations. This entails ensuring that the solutions and strategies proposed during the pre-sales phase are appropriately executed, culminating in a seamless and effective integration of Flatfile's solutions into the customer's operations
- Your role is critical in making sure that the initial promise of the POC translates into tangible results for our customers
- The main challenge in this dual-phased role is embodying the full-stack capabilities of a Solutions Engineer. This unique position requires not just the technical expertise to develop and implement solutions, but also the continuity of care to accompany the customer through the entire journey without the traditional hand-off to another team
- Platform Implementation: Lead the configuration and customization of Flatfile’s data exchange platform, ensuring a smooth integration into customer workflows and systems
- Solution Design: Partner with customers and internal teams to create tailored solutions using Flatfile’s SDKs, APIs, and transformation hooks that address complex data onboarding challenges
- Technical Troubleshooting: Identify and resolve technical issues during the implementation phase, ensuring that data is accurately mapped, validated, and transformed
- Custom Data Workflows: Design and build customized data pipelines to automate data cleaning, validation, and mapping processes, ensuring adherence to required format
- Internal Collaboration: Work closely with Product and Engineering teams, providing feedback on customer use cases and identifying opportunities for platform improvements
- Customer Interaction: Collaborate directly with customers during setup to understand their technical requirements, ensuring a smooth implementation experience
- In this role, you’ll leverage: TypeScript/JavaScript for solution development, Flatfile’s APIs and SDKs for integration, and cloud services such as AWS, Azure, or Google Cloud for deployment
- Additionally, you'll use internal collaboration tools like Slack and Jira to communicate and coordinate with Product, Engineering, and Customer Success teams
Our take
Founded in 2018, Flatfile helps companies easily onboard, structure, and clean data across different inputs. This latter feature is Flatfile’s selling point for its target market: companies handling high-variance input, for example in the use of transactional data. Flatfile's software radically streamlines what would otherwise be a labor-intensive formatting and validation process.
The appeal of Flatfile’s products is clear. Significant amounts of time and skilled labor are routinely directed towards simple data-wrangling, and Flatfile's offerings can reportedly cut this expense by up to 95%. The company has built strong momentum in a short period, growing its customer base to hundreds of companies globally, and helping to onboard and transform over 700 million rows of data for companies like Toast, HubSpot, ClickUp, and Blackbaud.
Flatfile's modest but high-efficiency product offering should make for a manageable and successful trajectory going forward, especially as it has good funding at its back. Its newest release, the Flatfile Data Exchange Platform, is flaunted as the industry’s first extensible platform for file-based data import, showcasing that the company is continuing to innovate as it develops.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2022
$50m
SERIES B
Mar 2021
$35m
SERIES A
Total funding: $94.7m
Company benefits
- Fully covered health, vision and dental plan options, including an FSA and Health Advocate employee assistance program
- Flexible schedules and unlimited time off
- Generous paid family leave - 12 weeks to bond with a newly born, adopted, fostered child, or care for a family member in need
- 401k matching - 100% matching for up to 3% and a 50% match for the next 2%
- Top-of-line hardware as appropriate to your role (e.g. monitors, a laptop, a keyboard, and headphones)
- Ergonomic equipment
- $10,000 home office makeover - if you have a space that you can fully dedicate to a Flatfile office, you’ll have a $10,000 budget and an interior designer to collaborate with to makeover your workspace, combining our company culture with your unique personality and tastes
- Wifi and cell phone stipend (up to $150 per month)
Company values
- Escape from comfort
- Lead the way
- Serve human beings
Company HQ
LoDo, Denver, CO
Articles
Leadership
David Boskovic
(CEO)Previously the Platform Architect at Envoy, and CTO and co-founder of the startup Rainmaker.
Share this job
View 2 more jobs at Flatfile