NORAM Sales Manager, FareHarbor
More information about location
Booking solutions for tour operators
Open for applications
Booking solutions for tour operators
501-1000 employees
Open for applications
More information about location
501-1000 employees
Company mission
To make experiences better for everyone.
Role
Who you are
- FareHarbor is seeking a highly motivated and results-oriented Mid Market Sales Manager to join our NORAM Sales Team
- We are looking for a competitive, persuasive, and proactive individual who can effectively motivate and develop their team
- The ideal candidate will have a passion for sales, a keen eye for identifying opportunities, and a commitment to driving team success
- Minimum of 2+ years of experience managing an inside sales team
- Experience in the travel industry is highly preferred
- Proven track record of meeting and exceeding sales targets
- Strong leadership and team management skills
- Excellent communication, negotiation, and interpersonal skills
- Highly organized with excellent time management abilities
- Enjoy helping others learn and grow; a true team player
- Bachelor’s degree in Business, Marketing, or a related field is preferred
- Experience with CRM software and proficiency in Microsoft Office Suite
What the job involves
- This position is responsible for leading a team of Account Executives, driving sales growth, and enhancing our presence as the world’s leading software provider in the Tour, Activity, and Attractions industry
- Team Leadership: Oversee and motivate an inside sales team to achieve and exceed sales targets. Serve as the driving force for the team, finding creative ways to inspire and encourage them
- Coaching and Development: Work closely with Account Executives to review their current lead pool, coach them to accelerate deal closures, and set specific goals around closing deals. Identify knowledge gaps and provide training to enhance their skills
- Performance Management: Provide real-time performance feedback, initiate performance improvement plans, and assist with the hiring, training, and ramping up of new Account Executives
- Sales Strategy: Set team goals based on regional targets, seasonality, and revenue potential. Contribute to the management team by attending sessions and meetings, submitting shout-outs, and representing the company at major industry events
- Market Insights: Consistently provide feedback to the Director of Sales - AMER on market needs, underperforming team members, and other high-impact issues. Stay updated on industry trends to maintain a competitive edge
- Customer Engagement: Ensure excellent communication and relationship-building with clients, both on the phone and in person. Represent FareHarbor values in all interactions
Application process
- Application Deadline: August 14th, 2024
Our take
Most holidaygoers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses, and over a decade, has brought more than 5,000 of them onto the books.
Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This puts FareHarbor in a strong position. Booking Holdings is acquiring companies at a steep rate (ten in the last ten years), and good ones too - Kayak and Venga number among them. This will help FareHarbor with customer acquisition, and insulate it somewhat from any wobbles in the hospitality sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Leadership
Matt Broten
(Software Engineer)Worked in various Software Engineering roles at Minnesota Supercomputing Institute, University of Minnesota, Open Systems International, Instant Automatic, and Artery- which they also co-founded.
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