Senior Staff Product Designer, Etsy
Seller Services
+ Equity package & annual performance bonus
More information about location
eCommerce platform for handcrafted goods
Posted today
eCommerce platform for handcrafted goods
1001+ employees
Posted today
+ Equity package & annual performance bonus
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 10+ years of professional experience working in product design
- Experience building products where the problem space is novel or complex
- Experience crafting native apps (iOS and Android) and familiarity with platform-specific interaction patterns. You can showcase examples of thinking cross-platforms
- Experience setting the standard for design quality and running independently, providing direction to designers within the team
- Excellent visual and interaction design skills, from prototyping to polished execution with an eye for pixel-perfect detail
- You think in systems and can diagnose complex problems and deliver scalable solutions
- Proficiency leading workshops and aligning teams around a vision and approach
- You’re an excellent communicator who can lead teams and influence senior leaders and executives
- A deep understanding of the tech that powers digital products, and how to collaborate with engineering to make the most of emerging capabilities
- The ability to context switch and apply a wide variety of product design skills (e.g., design thinking, design strategy, user problem definition, information architecture, service design)
What the job involves
- The Seller Services Team is passionate about making Etsy the trusted partner for creative sellers, helping them succeed at any stage of their business. We believe maintaining a deep focus on craft and consistency helps bring our strategy and mission to life
- As a Senior Staff Product Designer, you'll own complex problems spanning the entire end-to-end seller experience. You'll work independently to identify, initiate, and deliver new products, leading and influencing across functions and senior leaders
- This is a full-time position reporting to our Product Design Director for Seller Services
- A group of 7+ designers responsible for how Sellers experience Etsy - from onboarding them to the Marketplace, to helping them make their first sale, to growing and scaling their business
- We elevate the quality of every aspect of the Seller experience, defining core patterns for seller tools and workflows and helping other teams to adopt them
- We're an ambitious bunch who seek to build a marketplace where creative sellers can thrive at every stage of growth
- Identifying and leading new tracks of work to improve the lives of sellers, working with cross-functional partners to define our vision and strategy
- Diagnosing and addressing gaps in our visual language across seller products and helping up-level it
- Setting the bar for interaction design and solving the most complex Seller interaction problems at Etsy
- Building prototypes that clarify product strategy and influence the organization's priorities
- Making regular use of your soft skills: listening, negotiating, decision-making
- Spending time developing other designers, mentoring and leveling up craft across teams
- Playing a key part in onboarding and improving the design team’s culture and engagement
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Application process
- If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
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