New Bets Lead, Cleo AI
AI Chat
Offers Equity
More information about location
AI personal finance assistant
Job no longer available
AI personal finance assistant
201-500 employees
Job no longer available
Offers Equity
More information about location
201-500 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- We’re especially looking for someone who lives and breathes consumer innovation: someone with a deep understanding of how to influence behaviour, who’s passionate about AI, and who’s constantly plugged into the latest in consumer product design, social apps, games, wellness tools, and everything in between
- A proven track record of originating and developing breakthrough Consumer product ideas—especially those focused on behaviour, engagement, gamification, or virality
- Exceptional communication and storytelling skills to inspire and align stakeholders
- A mix of creative instinct and rigorous problem-solving to balance ambition with feasibility
- Deep experience in consumer-facing apps (B2C), especially those focused on behavioural outcomes or community experiences
- Curiosity and fluency in emerging technologies, particularly AI
- Familiarity with customer research, market analysis, and rapid validation methods
What the job involves
- As a New Bets Lead - AI Chat, you’ll be at the forefront of driving Cleo’s diversification strategy, leading the discovery of high-impact New Bets that redefine our product offering and expand our revenue streams
- You will thrive in ambiguity, marrying imaginative creativity with sharp strategic thinking to generate and validate ideas that have the potential to shape Cleo’s future
- This isn’t just about process—it’s about envisioning what’s next. You’ll be a creative powerhouse and a catalyst for innovation, bringing bold, unconventional ideas to life and fostering a culture of experimentation
- Success in this role is measured by the strength and originality of the concepts developed, as well as their potential impact on Cleo's customers and business
- Developing deep understanding of user problems, the competitive landscape, and Cleo’s right to win in new spaces
- Running ideation and brainstorming sessions to generate early-stage concepts that can diversify Cleo’s product offering
- Engaging with internal and external experts to sharpen thinking and improve the quality of concepts
- Collaborating with cross-functional partners (design, research, engineering, analytics, commercial) to shape and evolve ideas
- Mapping key assumptions and coordinate scrappy testing plans with research and analytics to validate early-stage concepts
- Building compelling, data-informed cases for why Cleo should invest in the concepts you’ve developed
- Challenging conventional thinking and surface bold ideas aligned with Cleo’s mission and customer needs
- Uncovering Opportunities: Partner with Research and Product Marketing to identify unmet needs, whitespace, and emerging trends
- Developing and iterate on concepts with clear value propositions and a path to commercialisation
- Drawing on the expertise of cross-functional teams to refine and strengthen ideas throughout the process
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Meaningful equity with early exercise, plus top-ups on promotion
- Up to 26 weeks’ parental leave
- Paid 1-month sabbatical every 4 years
- Comprehensive health, dental & vision insurance
- Pension/401K match up to 6%
- Learning & development budget
- Mental health support via Spill
- Flexible working for a healthy work–life balance
- Work remotely from one of our hiring locations, with a hybrid option in our London office (1+ day/week)
- Annual company off-sites
- Company-wide performance reviews every 6 months
- Clear progression plans with opportunities to lead, grow, and challenge the status quo
- We’ll cover your OpenAI subscription
Company values
- Make it Happen - Own the outcome. Lend a hand, take a hand. Fast execution.
- No bullsh*t - Intellectually honest. Go hard on problems, not people. Data-backed decision making.
- Learn at Speed - Jump in and figure it out. Dig deep, do it right. Learn what matters.
- Bring Good Vibes - Read the room, lift the room. Show up for others. Keep it real, keep it positive.
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
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