Software QA Engineer III, Mailchimp

$82-98k

This salary range is for Colorado only

iOS

Android

MailChimp

JIRA

Confluence

Junior, Mid and Senior level

Remote from US

Marketing automation for e-commerce businesses.

Job no longer available

Marketing automation for e-commerce businesses.

1001+ employees

B2BMarketingAnalyticsSaaSAutomation

Job no longer available

$82-98k

This salary range is for Colorado only

iOS

Android

MailChimp

JIRA

Confluence

Junior, Mid and Senior level

Remote from US

1001+ employees

B2BMarketingAnalyticsSaaSAutomation

Company mission

Mailchimp's mission is to empower SMEs to grow their customer base more quickly.

Job

Company

Role

Who you are

As our ideal candidate, you are flexible and autonomous, a great communicator, you have an eye for detail, defect detection, and experience in risk assessment
A plus, if you have experience working in a startup or highly innovative, fast paced environment
You have strong written and verbal communication skills, and ability to communicate with technical and non-technical teams
You have a minimum of 2 years of mobile testing experience (strongly preferred)
You have the ability to use data and user knowledge to influence change cross-functionally
You are comfortable working on a small, independent team with a developing culture and dynamic work environment where priorities may shift frequently
You have exceptional analytical and problem solving skills
You have strong research skills, including ability to understand user experience and fit it into testing
You have a strong understanding of modern testing practices
You have a proven experience establishing and advocating for the right balance between process and momentum
You have the ability to adapt priorities on the fly based on emerging needs for users and the cross-functional team
You have familiarity with JIRA, Confluence, or similar ticketing systems
You have familiarity with browser based development tools and GitHub
Bonus points for experience working and testing within a high experimentation environment
Bonus points experience testing mobile applications and integrating automation tests writing with manual exploration

What the job involves

This role will work on Mailchimp’s Mobile team, which is responsible for our iOS and Android native apps
This role will be responsible for serving as a QA strategist; thoroughly testing a feature, thinking outside of the box, speaking up, and questioning norms
You will also lead a team of offshore QA Analysts as they contribute to testing and quality of new features & app stability
You will work with software engineers, designers, and product leads to help establish Mailchimp’s product roadmap and goals
You will collaborate with cross-functional teams throughout the design, engineering, and release process
You will write user-focused test plans and test cases for product release
You will document features for testing teammates, support agents, and cross-functional groups
You will educate QA teammates on recently released features, experiments you’ve tried in testing, and upcoming releases
You will communicate testing success and sticking points to product leads during release process
You will investigate support tickets and user research for insight into day-to-day use of Mailchimp, and integrate findings into testing
You will work with Test Engineers to identify areas of apps that benefit from automated testing and help prioritize the backlog of scripted tests
You will facilitate manual testing & lead our established offshore team to test the mobile apps
You will aggregate test results from manual testing, automated testing, and offshore testing into reports to be shared cross-functionally

Our take

Mailchimp is a tool for managing and automating mailing lists and email marketing campaigns. Mailchimp have around 11 million active customers with a total audience of 4 billion.

Going beyond the email services that it has been offering for 20 years, Mailchimp provide technology to record and track customer leads, the ability to purchase domains and build sites, ad retargeting on Facebook and Instagram, and social media management.

Expansion is part of a longer-term strategic play to widen Mailchimp’s scope by building more services for the typically underserved but collectively large small-business segment. Even as multinationals like Amazon and other large companies continue to feel like they are eating up the mom-and-pop independent business model, SMBs continue to make up 48% of the GDP in the U.S, which is great news for Mailchimp.