Director Sales, Showpad
Customer Growth
Sales enablement platform for sales content, training and coaching
Job no longer available
Sales enablement platform for sales content, training and coaching
201-500 employees
Job no longer available
201-500 employees
Company mission
Showpad's mission is to empower sales and marketing to sell the way buyers want to buy.
Role
Who you are
- 5+ years managing sales teams with varying sales abilities
- Value Selling Expertise: Mastery of value sales techniques and experience managing complex sales cycles within enterprise accounts
- Customer-Centric Mindset: Demonstrated ability to prioritize customer outcomes, satisfaction, and long-term value
- Exceptional Communication Skills: Proficient in communicating with senior management and C-level contacts within customer organizations
- Experience with SaaS Solutions: Prior experience in customer success within SaaS environments, especially within sales and marketing verticals
- ‘Builder’ Mindset and Adaptability: Strong adaptability and the ability to thrive in a fast-paced, dynamic environment with a growth-oriented mindset
- Analytical and Strategic: Ability to analyze customer data to understand needs, set actionable goals, and make strategic recommendations that enhance customer success
Desirable
- Revenue Enablement or related experience
What the job involves
- As the Sales Director, Customer Growth, you will take full ownership of all aspects of customer relationships, ensuring their retention, growth, and overall satisfaction with our services
- You will focus on maximizing customer outcomes, realizing value, driving new bookings, and maintaining high customer health scores
- Reporting directly to the VP, Customer Growth, you will play a key role in achieving and exceeding sales goals while championing customer-centric values
- Mentor and develop the Account Managers to uncover new business opportunities and implement customer retention strategies
- Actively participate in the sales cycle to bring sales leadership and strategic support
- Plan and deliver sales strategies to meet and exceed sales projections
- Work collaboratively with other Go-To-Market Teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products
- Accurately submit weekly/monthly forecasts
- Uplift the collaboration with the EMEA counterparts to meet global needs & goals, while uncovering US focused initiatives to improve regional sales results
- Commit to continuous learning and innovation
Our take
Sales teams have always used tech solutions to help improve how they source leads, develop relationships and close deals.
Showpad believes they're part of the fourth pillar of the technology marketing stack: storage (the cloud services where you keep all your data), CRM, marketing automation and sales enablement. The first three help manage a salesperson's activities, while sales enablement helps them to be more effective.
Their technology allows employees to share sales collateral with each other. The material and its link to successful sales becomes part of how Showpad “learns” what works and what doesn’t, enabling them to suggest materials for a specific sales effort.
Showpad has ties to companies in over 50 countries, and in 2023 released its Enablement Operating System product for its preexisting customers. This first of its kind analytics and insights dashboard exemplifies how at more than a decade old, Showpad is still at the forefront of the marketing software sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
36% female employees
-17% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2019
$70m
SERIES D
Jan 2018
$25m
SERIES C
Total funding: $155.5m
Company benefits
- Work from home opportunities
- Health insurance
Company values
- Keep it simple - We do and say exactly what we mean, and we keep it short
- Take ownership - We take initiative, keep our word, and finish what we start
- Grow together - We improve the team by improving ourselves and helping others
- Be transparent - We keep the communication lines open
- Be passionate - We love what we do and we do what we love
- Be humble - We’re serious about our jobs but we don’t take ourselves too seriously
- Embrace diversity - We understand that our individual differences make our global team stronger
Company HQ
Ghent, Flanders
Articles
Leadership
Pieterjan Bouten
(Executive Chairman)Prior to Showpad, was head of Business Development for Netlog (online community, then acquired by Meetic). Left Showpad CEO position in early 2022.
Peter Minne
(Co-founder)8 years of experience a developer, including projects for MTV Europe and Hewlett Packard
Louis Jonckheere
(Co-Founder & Executive Board Member)Partnerships Manager at Netlog, where they met Pieterjan.
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