Internal Communications Manager, Mozilla
CA$82-109k
Salary varies depending on location. Offers performance-based bonus plans to all eligible employees
Designs, builds, and distributes internet software
Be an early applicant
Designs, builds, and distributes internet software
1001+ employees
Be an early applicant
CA$82-109k
Salary varies depending on location. Offers performance-based bonus plans to all eligible employees
1001+ employees
Company mission
To make sure that the internet remains accessible, open, and transparent to everyone.
Role
Who you are
- Experience: 5+ years of progressive communications experience, preferably in a global or remote-first environment. Experience managing communications during significant organizational change is a plus. You know how to lead with empathy while building a culture of high performance
- Leadership: Proven ability to lead strategic communication execution and provide guidance across departments. Comfortable advising senior leaders on complex communications issues
- Project management: Ability to manage multiple projects simultaneously and meet deadlines while working in a fast-paced, dynamic environment
- Collaboration: Excellent interpersonal skills with a strong ability to collaborate across different teams, influence without authority, and drive cross-functional initiatives
- Adaptability: Demonstrated success in navigating ambiguity and leading through change while keeping employees informed, engaged, and aligned
- Storytelling: Strong written and verbal communication skills with the ability to convey complex ideas clearly and effectively to diverse audiences. A creative thinker who can craft compelling narratives that resonate with employees at all levels
- Ethical and low ego: You engender confidence and trust while also fostering respect and credibility. Able to maintain strictest discretion on sensitive topics as they arise
What the job involves
- The Internal Communications Manager will play a crucial role in driving communication programs that keep the Mozilla employee community informed, engaged, and aligned with the company’s strategy and goals
- Working closely with company execs, senior leaders and cross-functional teams, you will support the development, refinement and execution of communication strategies that strengthen Mozilla’s internal culture during a period of significant change
- This role is part of the Communications team within Marketing and will report to the Director of Internal Communications
- Communications leadership: Drive awareness and alignment around our corporate and product strategies along with company-wide initiatives helping Mozillians cut through the noise and focus on what’s most important
- Align internal messaging with the company’s mission, operating values, and strategic priorities
- Executive and leadership communications: Work directly with senior leadership to craft key messages, including executive talking points, internal presentations, and company-wide emails
- Embed with functional teams to ensure continuity of communicating those key messages
- Program management: Own the production and execution of high-visibility internal communications such as the monthly internal employee newsletter, Life@Mozilla blog, some of the all-company meetings and other employee engagement initiatives
- Change management: Lead internal communication efforts during periods of organizational change, ensuring transparency and engagement
- Cross functional collaboration and relationship-building: Collaborate on projects to drive employee engagement with programs, campaigns and initiatives
- Communication calendar: Partner with the Director of Internal Communications to maintain an internal communications plan, including a content calendar and recommended channels, and deliver compelling and cohesive narratives to support Mozilla’s initiatives
- Maintain current internal communication practice: Maintain our baseline internal communication channels and platforms, including intranet (Confluence) and newsletters, to ensure employees stay informed
- Document processes, plans and templates to ensure an accurate history is maintained and new plans can be initiated quickly
- Improve and/or scale to stay aligned with emerging best practices: Keep up with tech and global news including what/how peer group companies are communicating to their employees
- Implement methodologies and innovative thinking, considering new uses for old channels, and the creation of new forms of communications, to ensure the right messages hit at the right time
Our take
Mozilla creates and manages a range of free-to-use software products. Their most well-known product is Firefox, the fourth most popular internet browser in the world. Mozilla is a not-for-profit with a focus on promoting online privacy. The company has a published manifesto outlining its commitment to keeping a balance between commercial profit and public benefit.
The companies other products include Bugzilla, a bug management platform, and Pocket, an award-winning digital content filing service. In direct odds with Google, Mozilla has recently launched a new product Mozilla VPN. The VPN or virtual private network enables users to browse the internet without being tracked. Companies such as Google rely on tracking user behavior online to target them with advertising.
Mozilla was also instrumental in creating the programming language Rust, which is admired for its brevity. Rust uses roughly half the amount of code as C++ to produce the same results.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health, Dental, and Vision Insurance
- Life Insurance + Accidental Death & Dismemberment
- Short-Term Disability and Long-Term Disability Insurance
- Employee Assistance Program (EAP)
- Retirement Plan contributions
- 20 Paid Time Off days per year (prorated) + your birthday
- Company Holidays + Shutdown
- Wellness budget
- Reimbursement for professional development (up to $3,000/year)
- Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
- Flexible work environment (nearly half of Mozillians work remotely)
- A work setup including the latest hardware and software of your choice
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Mitchell Baker
(CEO & Chairwoman)Mitchell worked as a lawyer and at Netscape Communications before co-founding Mozilla in 2003. They have served as Chairwoman of Mozilla Foundation since then, and CEO as of April 2020.
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