Principal Product Manager, ezCater
Emerging Opportunities
$206-276k
OTE
+ Stock options
More information about location
Online marketplace for business catering
Open for applications
Online marketplace for business catering
501-1000 employees
Open for applications
$206-276k
OTE
+ Stock options
More information about location
501-1000 employees
Company mission
To provide businesses with access to high-quality and fast corporate catering, 24/7.
Role
Who you are
- Product leadership: You have 10+ years of product experience leading roadmap development and experience in successful 0-1 product launches
- Technical know how: You have experience integrating with third party applications via API integrations. Experience in Fintech and/or Payments is required
- Autonomous and Fast: You love setting audacious goals and are fully comfortable directing your own way to get there. You commit to a schedule and stick to it
- Agile & flexible: You manage risk but aren’t afraid to iterate. You ideally are familiar with high growth operations & problem solving in fast-paced tech spaces. You have an excellent track record providing a positive customer experience, as well as a keen eye for anticipating bottlenecks & roadblocks
- A creative problem solver: After developing a deep understanding of our customers and our partners, you’ll help identify risks & uncover opportunities that will help us soar
- Data driven: You work with analysts and self-serve reports to guide initiatives. You will use data to inform roadmap & prioritization decisions as well as identify pivots that should be made
What the job involves
- EzCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide
- For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans
- EzCater also enables companies to manage their food spend in a single, customizable platform
- For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers
- We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille
- The Demand team is looking for an experienced Principal Product Manager to focus on a brand new offering: Meal Cards
- This is a 0-1 opportunity, in which you’ll have the ability to build a new product offering from the ground up
- You will collaborate with partners in finance, business and technology to fully define the offering including financial model, customer service, and GTM strategy
- Set Strategy: You’ll define the offering and align on the best way to organize the offering, including 3rd party fintech partnerships
- Build & Lead: You will define the MVP offering and work with engineering partners to quickly bring that solution to market while adhering to regulatory requirements
- Collaborate: You will work with research, design, UX, and analytics to identify customer needs and develop solutions. Work with FP&A and business partners to define financial targets and the measurement and reporting capabilities for them
- Organize & Prioritize: Own the success of the offering by ruthlessly prioritizing the scope for our first launch, and identifying the fast-follow opportunities
- Communicate Effectively: You have experience thoughtfully explaining unique concepts to diverse audiences, and know how to break down complex topics for any stakeholder
Our take
ezCater is an online marketplace app that provides catering options for businesses, working with food providers who enter their menus onto the app for customers to browse. ezCater sends each store its orders and handles customer service while the food providers fulfil the orders.
ezCater profits by charging a small commission on all orders that restaurants fulfil. The company counts JLL, RingCentral and the San Francisco 49ers among its customers. It previously fuelled expansion through acquisitions such as online catering platform GoCater in 2018 and MonkeySoft Solutions in 2019.
ezCater has enjoyed strong growth so far, in part by focusing on meal deliveries to a growing hybrid workforce as an employee benefit. It has been eyeing an IPO for some time, though these plans are yet to come to fruition. In the meantime, it has continued to develop its technology and unveiled a new supplier diversity program to uplift small businesses owned by underrepresented groups.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Dec 2021
$100m
SERIES D
Apr 2019
$150m
SERIES D
Total funding: $433.9m
Company benefits
- Unlimited Vacation
- Stock Options
- Medical & Dental Insurance
- Subsidized MBTA Passes
- 401k Match
- Stocked Kitchen
- Company Outings
- Parental Leave
- Cupcakes
Company HQ
Financial District, Boston, MA
Leadership
Stefania Mallett
(Co-Founder & Director)Former CEO of the company. Studied at MIT before spending 20 years in leadership positions at firms including IntraNet, Taskmail, More than Words, and InSite Marketing Technology.
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