Sales Engineer, LogicMonitor
$104-140k
Hybrid observability powered by AI
Open for applications
Hybrid observability powered by AI
1001+ employees
Open for applications
$104-140k
1001+ employees
Company mission
To expand what’s possible for businesses by advancing their technology.
Role
Who you are
- Bachelor's Degree in Computer Science or technical degree preferred
- 5+ years experience in SysAdmin or Sales Engineering role
- Able to articulate technology and product positioning to both business and technical users
- Able to establish and maintain strong relationships throughout the sales cycle
- Experience in Linux and or Windows/Network administration and operations including the following technologies desired:
- Virtualization (VMWare, Hyper-V, Xen Server, etc…)
- Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)
- LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…)
- WMI, PerfMon, JDBC, SNMP, SMTP, JMX
- Webservers (IIS, Apache, Tomcat, etc…)
- Active Directory
- Database (SQL, MySQL, Postgress, etc…)
- Scripting (groovy, powershell, ruby, etc...)
- Experience using AI tools to enhance productivity, innovation, or problem-solving
What the job involves
- Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references
- In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider
- LogicMonitor also boasts high employee satisfaction
- We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
- The mission of the Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process
- The SE also is also looked at as a product expert within the sales organization
- Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful
- Perform SE duties on trial calls as scheduled by AEs. Includes technically understanding prospect needs, technology skill level, and supporting AEs with requests to perform technical product demos and perform/assist trial set ups or expansion
- Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects)
- Lead technical/product training for new sales personnel on an ongoing basis
- Day-to-day product/technical support for trial prospects
- Log meetings and technical notes in SalesForce pertaining to the POV for each call (or onsite) with the customer
- Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions
- Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
Application process
- Anticipated Application Close Date: 8/1/2025
Our take
As businesses shift from reactive to proactive monitoring, there is a need for tools which empower them to make predictions and solve problems before they start. This is what LogicMonitor supplies, through an observability platform for hybrid environments.
The company's extensive product suite encompasses monitoring of all sorts, including but not limited to network, virtual machine, database, container and SaaS. Each service supplies real-time insights and automated monitoring, with agentless architecture.
LogicMonitor is held in high regard by the industry, evidenced by its being named in the Visionary quadrant of the Gartner Magic Quadrant 2024. It has also seen significant funding which will support further development and growth for the business.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Nov 2024
$400m
GROWTH EQUITY VC
Jun 2016
$130m
GROWTH EQUITY VC
Total funding: $543m
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Board Member at Rapid7 and Founding LP at Operator Collective. Was also a Board Member at Poema Global, and CCO, VP and Global Head of Customer Success at Slack.
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