Senior Manager of Talent Management, Blue Bottle Coffee
Global
$160k
Coffee roaster and retailer
Job no longer available
Coffee roaster and retailer
1001+ employees
Job no longer available
$160k
1001+ employees
Company mission
To provide great coffee for everyone.
Role
Who you are
- Business Minded: You can anticipate business needs, identify opportunities to advance business objectives and/or minimize risk; creates value through insight, leverage data, and analytics to create business value
- Partner Focused: You collaboratively partner with stakeholders to identify needs and develop solutions; bringing others along to achieve high-impact outcomes effectively and operate with a global mindset while fostering the open exchange of ideas between people
- Communicative: You’re able to compellingly communicate complex concepts to team members at all levels, including large-group settings
- Performance Driven: You help to develop new ideas, seeing issues from multiple angles, acting with a sense of curiosity and urgency to drive innovation and a culture of continuous improvement
- Independent: Demonstrates agility in times of change; maintains a positive outlook in the face of adversity while inspiring others to do the same
- A Servant Leader: Works diligently to ensure our teams thrive, raises the bar on performance for themselves and others, inspires others to deliver quality work; helps create a constructive, collaborative environment
- 8+ years of experience in leading teams and/or a combination of education and experience in related fields
- Experience building a culture of collaboration, innovation, and execution in an often ambiguous environment
- Demonstrated capability to build trust and establish credibility with stakeholders, peers, direct reports, and senior leaders
- Superior consulting, coaching, influence management, and networking skills
- 5+ years developing learning strategies/roadmaps, content in a variety of formats, and evaluations that measure what is working vs. what is not
- Deep knowledge of learning and development best practices, key learning techniques, and adult learning techniques
- Excellent written and oral communication skills, so that the learning strategy and roadmap as well as evaluations can be presented to senior executives and approved, and so that the learning content resonates with learners
- Creative problem-solving skills, cross-functional collaboration know-how, and rapid execution mindset
What the job involves
- In partnership with CPO and key stakeholders, develop a systematic approach to defining performance requirements, identifying gaps between existing and required performance and behaviors, analyzing the causes and factors that limit performance, and partnering on solutions
- Establish a global framework for all team members and leaders to follow to establish annual goals and a mechanism to track performance. In doing so, ensure participants understand how performance and learning programs related to organizational and department goals and performance
- Act as a thought leader and consultant to internal partners to support change management and to drive operational excellence
- Launch company-wide leadership competency framework and leadership development programs including coaching, team development, leadership assessments, classroom and virtual learning, train-the-trainer programs, and continuous learning opportunities
- Manage & develop a team of learning experience designers and program managers to design programs needed to support each department's business objectives
- Continuously monitor and solicit feedback on all learning programs and materials to ensure accuracy, relevance, and effectiveness
- Help research, aggregate, and synthesize information from various sources inclusive of Nestle materials and resources (quantitative and qualitative) in service of the key priorities
- In partnership with CPO and ELT, establish a Global Talent Management framework and drive execution in partnership with GEO People Partner Leaders' role in talent planning and career development for high-performing, high-potential team members
- Drive various leadership development initiatives to build an internal leadership bench that supports the future of Blue Bottle Coffee's capabilities
- Partner with People Business Partners and department managers in diagnosing learning and development needs for individuals and team development
- Build an end-to-end onboarding experience that quickly ramps up our new hires to establish expectations and provide them the knowledge and tools to understand the BBC culture and successfully contribute in a rapid fashion
Our take
Founded in 2002, Blue Bottle Coffee is a coffee roaster and retailer that has become a major player in the third wave coffee movement, in part, thanks to a sales boost from Nestlé’s acquisition of a majority stake in the company. Blue Bottle has over 100 stores in operation across the US, Japan, and Korea, and is expanding into new territories, product collaborations and merchandising.
Blue Bottle Coffee’s subscriptions has multiplied in recent years, following the shift in consumer behaviour. This demonstrates the company's command over a sufficient customer base to have capitalised on the consumer trend towards subscription services offering higher grade products over the year.
The company strategically used the small business closures over the pandemic to its advantage. Blue Bottle, given its backing by Nestlé, was able to stay afloat during those periods, and seize greater market share which has been key to its dominance today. Despite things having gone back to normal, Blue Bottle is working hard to retain its market share and even seizing more by expanding into even more territories.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2015
$70m
SERIES C
Jan 2014
$25.7m
SERIES B
Total funding: $135.7m
Company benefits
- Health, dental, and vision coverage for eligible employees starting on your first day
- 401(k) plan
- Paid time off
- 50% discount on all products, both online and in-cafe. This includes food, beverages, whole-bean coffee, and merchandise
- Flexible spending account & commuter benefits
- Employee Assistance Program
- And more!
Company HQ
Old Oakland, Oakland, CA
Leadership
James Freeman
(Founder)Former Music Analyst at Mongo music and freelance musician.
Karl Strovink
(CEO)Karl initially joined the Blue Bottle team as the President and COO in 2019, becoming CEo in 2020. Prior to this, they spent over 10 years at Converse, holding various VP/GM roles.
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