Business Operations Coordinator, Spreetail
$55-70k
More information about location
eCommerce growth partner
Open for applications
eCommerce growth partner
501-1000 employees
Open for applications
$55-70k
More information about location
501-1000 employees
Company mission
To accelerate brands and channels to compete for tomorrow’s eCommerce customer.
Role
Who you are
- Bachelor’s degree or equivalent in Business, Operations, or a technical field
- 2-4 years of experience in workflow coordination, operations, or process support
- Familiar in Excel, SQL and Power BI or similar dashboard tools for operational tracking
- Demonstrated experience in process improvement, workflow management, and user enablement
- Strong written English communication skills, especially for documentation and escalation
- Detail-oriented, self-motivated, and able to work independently across time zones
What the job involves
- Spreetail is looking for a Business Operations Coordinator to help operationalize, track, and continuously improve a critical infrastructure at Spreetail designed to track workflow and tasks across the company
- This person ensures that certified workflows follow process standards, move efficiently across teams, and are reported accurately to support business visibility and accountability
- Be a SME in Process Street, managing workflows from setup through completion - ensuring task routing, form setup, and submission logic are functioning as intended
- Create and maintain visual guides, cheat sheets, and walkthroughs to support users across departments
- Assist in maintaining dashboards that track workflow SLAs, backlog volumes, and brand-level metrics
- Provide ad hoc data summaries to support weekly updates, workflow performance reviews, and backlog status checks
- Act as the process improvement SME, identifying friction points and opportunities for simplification and automation
Our take
For many manufacturers, scaling their eCommerce reach and revenue can be costly and complex. Spreetail solves this problem by acting as an end-to-end eCommerce partner for manufacturers.
Spreetail is one of a raft of eCommerce accelerators that have seen impressive growth in recent years. However, its end-to-end nature sets it apart from many of its competitors. The company manages seven fulfilment centres providing next-day delivery, and handles all their clients' customer service and returns needs. Clients can sell across all major platforms including Amazon, Target and Walmart.
Spreetail's impressive in-house ad management and listing optimization offers, combined with its inventory forecasts and focus on quality customer service has served it well. Expanding its delivery reach has been a key aspect of the company's continued success.
Steph
Company Specialist at Welcome to the Jungle
Insights
-45% employee growth in 12 months
Company
Company benefits
- We offer a hybrid work environment for team members working from our offices, and fully remote opportunities for our Software & Tech teams to focus on results then take time off when needed
- Our in-house Talent Development team will fuel the impact you can make in your career through leadership development workshops and one-on-one coaching
- We believe in celebrating your accomplishments. Each year is a new milestone with perks such as a home-owner bonus, tropical sabbatical trips, and all the unique Spreetail swag you can imagine
- We’ll take care of you and your family. Spreetail will cover 100% of health insurance premiums for you and 50% for your partner and dependents included on the plan, as well as support your growing family with paid time off
- Salaried Spreetailers enjoy untracked PTO and hourly team members earn 20 PTO days per year
- We encourage team members to take paid time off for volunteer opportunities throughout the year and we’ll match your donation dollar for dollar to the nonprofits you support
Company HQ
Lincoln, NE
Leadership
Brett Thome
(CEO)Joined Spreetail in 2008. They have previously served as Customer Service Manager and Head of Vendor Management in the company.
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