Product Designer, Cleo AI
Growth
£45-79.4k
Plus equity
AI personal finance assistant
Job no longer available
AI personal finance assistant
201-500 employees
Job no longer available
£45-79.4k
Plus equity
201-500 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- Deeply curious about people's relationship with money
- You’re impact driven. You’re excited that an idea you and the team have on a Monday could be live and pushing the numbers by a Friday!
- You love finding new & improved ways to help our users through product design
- Used to working closely with developers and other designers and familiar with design systems
- Commercial axperience and examples of working on native mobile consumer products
- A strong communicator who is capable of bringing people together and establishing clarity
- You understand experimentation & analysis and incorporate it into your design decisions
- You ideally have more than 3 years of experience within Product Design
What the job involves
- We're looking for a Product Designer to work in one of our growth-orientated product squads, focused on getting users to take actions that correlate with ongoing engagement and retention
- Understanding what makes a user more likely to continue engaging with Cleo and testing and learning how we can influence that behaviour
- Ensuring that our user comms and touchpoints create a coherent user experience at each stage of the user lifecycle, including re-engaging users who have lapsed
- Articulating the trade-offs and impact from different design directions that you could take
- Creating clarity through journeys, wireframes and prototypes on how your designs will solve both user and business needs
- Informing and adapting your designs with insights from our researchers and feedback from your squad
- Working in collaboration with developers to discuss implementation trade-offs; you believe that “done” and in the hands of our users is more important that pixel-perfection
- Planning and prioritising sprint work to ensure that you continue to work on the highest impact priorities
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Meaningful equity with early exercise, plus top-ups on promotion
- Up to 26 weeks’ parental leave
- Paid 1-month sabbatical every 4 years
- Comprehensive health, dental & vision insurance
- Pension/401K match up to 6%
- Learning & development budget
- Mental health support via Spill
- Flexible working for a healthy work–life balance
- Work remotely from one of our hiring locations, with a hybrid option in our London office (1+ day/week)
- Annual company off-sites
- Company-wide performance reviews every 6 months
- Clear progression plans with opportunities to lead, grow, and challenge the status quo
- We’ll cover your OpenAI subscription
Company values
- Make it Happen - Own the outcome. Lend a hand, take a hand. Fast execution.
- No bullsh*t - Intellectually honest. Go hard on problems, not people. Data-backed decision making.
- Learn at Speed - Jump in and figure it out. Dig deep, do it right. Learn what matters.
- Bring Good Vibes - Read the room, lift the room. Show up for others. Keep it real, keep it positive.
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
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