UX Researcher, Zoox
Vehicle Experience
$157-188k
+ Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights
Travel 5–10% within the US
Office located in Foster City, CA
Autonomous vehicle technology
Be an early applicant
Autonomous vehicle technology
1001+ employees
Be an early applicant
$157-188k
+ Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights
Travel 5–10% within the US
Office located in Foster City, CA
1001+ employees
Company mission
To reimagine transportation from the ground up.
Role
Who you are
- We are looking for a mixed-method Vehicle Experience Researcher, which will be the glue between the digital interface and the physical cabin experience for Zoox
- This role requires a high-velocity researcher who is just as comfortable designing a complex quantitative benchmark study as they are running extensive in-vehicle testing
- 7+ years of experience in UX Research, HCI, Human Factors, or a related field
- Strong experience in both qualitative and quantitative research methods. Proven experience designing and running quantitative benchmarking studies and analyzing complex datasets
- A portfolio that demonstrates research on products with both hardware and software touchpoints
- Ability to manage a high volume of tactical testing while maintaining a strategic, system-level perspective
- Ability to travel 5–10% within the US to support testing and research initiatives
Desirable
- Experience in automotive, robotics, aerospace, or specialized consumer hardware (e.g., VR/AR, smart home)
- Ability to "speak engineer"—understanding the constraints of vehicle platforms, thermal systems, and motion profiles
- Experience working in large, complex organizations where building cross-functional alliances is key to getting things done
What the job involves
- You will navigate the unique intersection of software and hardware, ensuring that everything of the vehicle works as a single, cohesive system
- Design and execute both qualitative and quantitative research that uncovers core user needs, behaviors, and experience patterns
- Synthesize insights into clear frameworks that inform product direction
- Contribute to defining principles that guide the evolution of in-vehicle experience
- Move beyond individual features to map the entire end-to-end vehicle rider experience journey
- Conduct foundational research in ambiguous, early-stage product areas where the problem space is not well defined
- Design and run robust quant studies to establish experience benchmarks. You will define what "good" looks like and track our progress against those metrics as the vehicle platform and in-cabin experience evolves
- Lead a high volume of testing sessions within the vehicle to validate features
- Investigate how digital touchpoints sync with physical movements and cabin environments
- Partner closely with Product, Design, and Vehicle Engineering
- Translate research findings into clear implications for product decisions
- Proactively identify opportunities where research can drive impact
Our take
Zoox, a self-driving vehicle company, was founded to make personal transportation safer and more enjoyable for all. It has aimed to achieve this goal by creating a new mode of driverless transportation, thus eradicating the safety and logistical issues that come with human drivers.
It revealed its custom vehicle design in December 2020, showcasing something different from just a car without a driver. Uniquely, all four wheels are independent of one another, and the vehicles have no front or back, making them more agile than a standard car. Zoox claims that it is different from other industry players because it has created an entire driverless ecosystem, including the vehicle itself, allowing it to have more control.
The company is fast becoming a major player in an industry that is predicted to be worth $2 trillion by 2030. Electric motors are highly desirable, particularly in an urban environment, as governments look for ways to reduce emissions and improve air quality. Zoox is aiming to play a vital role in this evolution towards more sustainable urban mobility. Amazon acquired the company in 2020 and, despite a general downturn in the sector through 2022, opened its first Zoox factory for robotaxis in 2025, and is testing the autonomous vehicles in multiple cities in the US.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2019
$200m
CONVERTIBLE
Jul 2018
$500m
SERIES B
Total funding: $1.2bn
Company benefits
- Paid parental leave
- Affinity groups and sports clubs
- Work from home opportunities
- Health insurance
- Our crew’s health and happiness is our first priority. We offer comprehensive health and mental health support, a wellbeing program, and unlimited and flexible paid time away
- We invest in our crew—and their families—for the long term. That includes generous family planning support, caregiver support, and strong cash compensation with great equity upside
- We look after our crew when they’re in the office too. Our famous food program is a great example, featuring a daily changing menu of local and sustainable dishes
- There’s a busy calendar of social events at Zoox, with more sports teams than you can count. And, of course, playing with robots is an important part of the job description
Company HQ
Vintage Park, Foster City, CA
Leadership
Aicha Evans
(CEO)Having studied at the George Washington University, Aicha started her career with 2 years in Engineering at Skyworks before joining Intel, where she spent over 11 years. She left her role as Corporate Strategy Officer in February 2019 to join Zoox as CEO.
Jesse Levinson
(CTO)Prior to co-founding Zoox, completed a Computer Science PhD at Stanford University. Also created Pro HDR, a million+ selling mobile photography app.
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