Solutions Engineer, Okta

• 5+ years of pre-sales engineering experience in IAM
• Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML
• Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning
• Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications
• Experience working with REST APIs, API Gateways, and SDKs
• Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.)
• Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued)
• Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations
• Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences
• Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc
• Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred
• Experience integrating with micro services, data lakes, or customer data platforms

Desirable

• We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation
• Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person
• We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey
• We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs
• Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both
• As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform
• Reporting to the Sr. Manager, Solutions Engineering, Strategic Auth0, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory
• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge