Senior Backend Software Engineer, Regal.io
3+ days a week in office
Outbound phone & SMS sales platform
Job no longer available
Outbound phone & SMS sales platform
101-200 employees
Job no longer available
3+ days a week in office
101-200 employees
Company mission
To help brands grow like never before.
Role
Who you are
- 5-12+ years experience building and supporting production-ready, web scale platforms
- Extensive experience with Python OR expert level experience with a strongly typed language like Go or Java
- Extensive experience with building cloud native solutions (AWS preferred)
- Extensive experience with real-time streaming event processing
- Strong communication skills. Ability to articulate the value of complex architectural work to business stakeholders
- Ability to facilitate discussions within your team and cross-functionally
- A desire to be part of a values-driven Engineering team
- Passion for learning and mentoring -- always improving yourself and the team around you
What the job involves
- Own the platform backing our product - including: streaming data ingestion, automation, integrations
- Collaborate with Product Engineering and Product to conceptualize and architect new platform functionality
- Scale the platform so we can process 100s of millions of daily events and sustain our incredible growth trajectory
- Act as a force multiplier for the platform engineering team on building new functionality - including digging into the code to unblock them, helping them with design and technology adoption choices, and acting as a mentor
- Leverage your strong experience with systems architecture design to drive technical decisions and independently own major feature work to completion
- Set standards across the Engineering team for best practices, scalability, maintainability, performance
- Set standards for monitoring system performance and debugging / investigating issues
Our take
Remarketing to 'abandoned' customers is challenging with one-way solutions like email campaigns. Conversations are key, especially with the rise of smartphones and mobile commerce. Regal, an outbound call and SMS platform, helps brands engage directly with consumers.
Regal facilitates event-driven calls and texts that sales teams can build into a prioritized workflow, with detailed customer profiles and neat features like branded caller ID - all accessible from a dedicated agent desktop. It helps sales teams operate in a more efficient, orchestrated fashion, with greater oversight analytics for line managers.
Regal faces stiff competition from well-funded contact centre rivals like Five9 and Genesys, which offer broader omnichannel solutions and more automated AI services. Despite its tighter focus on call-SMS engagement, Regal's 2022 funding and updated Branded Caller ID feature led to a 25% revenue increase for its B2C customers and reached 400 million wireless devices in the US.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
81% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2024
$40m
EARLY VC
Sep 2022
$38.5m
SERIES A
Total funding: $82.1m
Company benefits
- 401k plan
- Flexible PTO & 11 paid holidays
- Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
- Paid parental leave
- Growth Mindset learning and development stipend
- Happy hours, team outings, & annual offsites!
- Pre-tax commuter benefits
- Complete laptop workstation
- & more!
Company HQ
NoMad, New York, NY
Leadership
Alex Levin
(CEO)A Harvard grad who took up various Director roles at Personal and Titan Steel Corporation then served as SVP of Growth at Handy HQ.
Rebecca Greene
(CTO)A Harvard Business School grad, who then served as Senior Product Manager at Amazon and CPO at Handy HQ.
Salary benchmarks
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