Data Analyst, Thomson Reuters
Product Analytics
2-3 days a week in office
Financial news and financial data provider
Be an early applicant
Financial news and financial data provider
1001+ employees
Be an early applicant
2-3 days a week in office
1001+ employees
Company mission
To help professionals advance their businesses and gain competitive advantage with the trusted answers only we can provide.
Role
Who you are
- Are you ready to own the analytics strategy for products used by millions of professionals worldwide?
- This is an ideal role for a product or business analyst who is great with data, has some experience with stakeholders and analytics initiatives, and is ready to take the next step in their career
- 2-4 years of hands-on product analytics experience that includes some experience planning analytics measurement, working with stakeholders, and influencing specific decisions, OKRs, or metrics
- 2-4 years of experience independently driving data-driven decision-making within product teams, going beyond report generation to deliver insights through data storytelling. Experience with analyses such as customer journey mapping, audience profiling/segmentation, cohort analysis, tag management, and A/B testing
- 2-4 years of experience using SQL; building and documenting queries for consistent team use
- 2-4 years of experience with dashboarding techniques to make complex data more understandable and insightful using tools such as Tableau and Power BI
- 2-4 years of experience using statistical packages within Python/R to analyze structured and unstructured datasets and deliver insights on product usage and performance
- Strong understanding of statistical concepts, including hypothesis testing, confidence intervals, correlation analysis, regression analysis, and statistical significance to ensure rigorous data interpretation
- Experience with AI-powered analytics tools, including familiarity with prompt engineering for LLMs, using AI for data analysis and interpretation, and understanding of RAG systems for knowledge management
- Strong communication skills, including experience in supporting and communicating data-driven analyses to various departments and stakeholders
- Exposure to product analytics tools such as Pendo, Amplitude, Adobe Analytics, and Google Analytics is an asset
- Building and maintaining support processes, e.g., MS Azure DevOps, and MS SharePoint experience is an asset
- SaaS experience is an asset
What the job involves
- We're seeking a Data Analyst who will guide product teams through our AI transformation journey, delivering strategic insights and establishing the measurement frameworks that accelerate innovation and enable data-driven decision-making
- Thomson Reuters is seeking a Data Analyst to lead product analytics for one or more products within our portfolio, including innovative AI and Gen AI solutions that are transforming how professionals work
- This is an exciting opportunity to analyze cutting-edge AI-powered products while leveraging advanced AI tools, such as RAG chains, LLMs, and other AI-powered analytics platforms, to enhance your own analysis capabilities
- The analyst will be part of the Product Analytics team, a group of approximately 40 data analysts from varied backgrounds who support TR's product teams and collaborate to share ideas, best practices, and learnings
- The Analyst will be responsible for end-to-end product analytics for their assigned product(s). They will work as an extension of the product team and will proactively collaborate with product, engineering, and design teams to support upcoming decisions and long-term goals
- The analyst will own the implementation of product analytics trackers, such as (not limited to) Pendo, conducting regular analysis, building reports/dashboards, and using them to produce feature/usage insights to drive product decisions
- This product-focused role will require a thorough understanding and ownership of the assigned product(s), the roadmap, and skills to draw business, customer, and product insights from data
- Analytical Tools Implementation: Partner with developers/platform architects to deploy relevant product analytics solutions (like Pendo) and ensure the right metrics, journeys, and events are captured in-product
- Data-Driven Decision Making: Use product analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities
- Measurement Frameworks: Proactively establish measurement frameworks/success metrics for new product launches/features and drive actionability through data-driven insights
- AI-Powered Analytics: Leverage AI tools, including RAG (Retrieval-Augmented Generation) chains for knowledge synthesis, LLMs for complex data analysis, and AI-powered tools for data analysis and insight generation
- Stakeholder Management: Independently develop and manage relationships with peers/product managers/senior leadership for your portfolio, ensuring collaborative partnership for OKR setting and driving analytical insights
- Center of Excellence: Partner with product teams to define and maintain support processes and instill a data-driven culture within the organization
- BI/Reporting: Partner with BI teams and other analysts to build dashboards and reports, including baselines and trends for page performance, feature usage, and customer segments
- Thought Leadership: Demonstrate thought leadership by proactively leveraging analyses to understand products, derive insights, run experiments, and be the contact point for any analytics need for your portfolio
- Teamwork: Support peers (including data analysts) in their defined roles, mentoring them with best practices and providing recommendations for their analysis
Our take
Thomson Reuters is reinventing the way professionals work. The multinational media conglomerate provides answers that help professionals make better decisions to run smarter businesses. It targets those in complicated sectors that move society forward; tax, law, compliance, government, and media.
Founded over 165 years ago, the company is now powered by thousands of international journalists. This bandwidth guarantees speed, impartiality, and insight that have helped Thomson Reuters retain its position a market leader. To stay competitive with companies founded in the digital era, Thomson Reuters places emphasis on helping clients reinvent themselves for the newly disruptive digital age.
As well as investing in the coverage of growth markets India and China, and embarking on a number of fintech acquisitions, Thomson Reuters announced an expansion of its long-term partnership with the London Stock Exchange Group in 2023. Together, they plan to enhance the value of financial and market news services to LSEG customers, whilst delivering a superior experience to professionals around the world.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Company HQ
Wellington Place, Toronto, ON
Leadership
Steve Hasker
(CEO & President)Previously served as Senior Advisor for TPG, CEO for Creative Artists Agency, Global President & Chief Operating Office for Nielsen, and as a Partner for McKinsey & Company.
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