Senior Backend Software Engineer, OpenPhone
Growth and Trust
CA$197-220k
+ Equity
All-in-one phone system for teams
Open for applications
All-in-one phone system for teams
101-200 employees
Open for applications
CA$197-220k
+ Equity
101-200 employees
Company mission
To help people communicate better and be more productive, and improve the way millions of businesses communicate.
Role
Who you are
- Strong experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node
- Strong experience with observability tools, including metrics, structured logging, and distributed tracing
- You take ownership of your work and understand the importance of communication. You hold yourself to a high standard and help empower others to do the same
- You are intentional about how your work impacts customers, the community, and each other. You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution
- You are curious. You better seek to understand the ‘why’ behind things, so that you can better plan and build the ‘how’. You support your teammates and customers through the continuous pursuit of knowledge. You’re a lifelong learner
- Your code is a pleasure for your teammates to read and understand and you strive to ensure it is readable, testable, and maintainable.. When working in the codebase, you leave things better than how you found them
What the job involves
- As part of the Growth & Trust Squad within the Growth and Scale group, this Senior Backend Software Engineering role is pivotal in driving initiatives that directly contribute to our company's strategic objectives
- Our team is responsible for crafting experiences that engage and delight users, driving them from first signup to retained customer. We partner with support, sales, and marketing to make this process self-serve to scale our business
- Simply put, we get users setup, successful, and spreading the word as we support our company growth goals
- Activation: Designing and building the new-user experience that connects them to key aspects of the product and helps them become power users
- Onboarding & Porting: Building a smooth and clear onboarding process that will help our customers quickly discover that OpenPhone is right for them
- Compliance requirements: Registering for compliance products could be confusing + overwhelming for customers. You will help design and build an experience that is nothing like going to your virtual DMV
- Your contributions will directly impact our ability to grow and scale as a company. As a Senior Backend Engineer at OpenPhone, you will spend the majority of your time coding, architecting, and owning moderate to complex components
- Beyond your technical work, you may also lead a small team or lead a project. You might also spend time providing technical guidance, code reviews and design and deliver on small/medium size projects end-to-end
- Our backend is built on Node using Typescript
- We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment
- The overall architecture is event-driven microservices with RabbitMQ at the center of it
- We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis
- Observability Tools: Datadog
- Other Tools: Figma, Linear, Notion, and Slack
Our take
Business phones are a vital resource for many companies, but buying a second phone for your team can be an expensive prospect. OpenPhone solves this problem by replacing business phones with an easy-to-access app.
OpenPhone leverages many of the advantages of a traditional business phone, allowing users to maintain work boundaries and privacy, without the need for new, high-cost hardware. By specifically targeting people looking for a business phone number, OpenPhone has attracted freelancers, small companies, contractors, and larger companies ready to modernize their existing phone systems.
Though there are competitors in the space, OpenPhone's unique approach allows it to stand out from the likes of Aircall and Airpad. The company has seen significant funding that it is investing in accelerated growth efforts, hiring, and the further development of its collaboration features and business tool integrations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$40m
SERIES B
Nov 2020
$14m
SERIES A
Total funding: $56.2m
Company benefits
- Equity
- Health benefits
- Comprehensive health, dental, and vision plans (covered 100% for you and 60% for your dependents)
- $1,000 budget to make your home office more comfortable
- Unlimited PTO, sick leave, and parental leave (we also close for all major holidays)
- Retirement benefits - we match 100% of the first 2% of your 401(k) contribution
- $3,000 per year towards your professional development and education
Company values
- Relentless - Success requires grit and determination. We are unyielding in our shared belief that anything is possible when we are willing to take calculated risks and operate with a strong sense of ownership
- Delightful - The smallest of details make the biggest difference. We are known to go the extra mile, paying careful attention to the little touches that add up to a truly meaningful and memorable experience
- Unified - Collaboration solves the hardest of problems. We are aligned by a shared purpose that combines our talents and contributions to surpass inevitable challenges and achieve greater results together
- Open - Disagreement and commitment can co-exist. We are motivated to venture out of our comfort zones, challenge one another’s ideas with positive intent, and embrace failure’s hard-earned lessons
- Innovative - Endless possibilities await beyond the status quo. We are encouraged and empowered to put forth bold new ideas, and iterate on existing ones, in order to foster groundbreaking solutions that set us apart
Company HQ
Potrero Hill, San Francisco, CA
Articles
Leadership
Mahyarr Raissi
(CEO)Previously worked as a Software Engineer at Tagged, and was a Product Manager at Joist.
Daryna Kulya
(COO)Previously worked as Manager of Deloitte's Digital Innovation Lab, and was a Product Manager at Vidyard.
Share this job
View 2 more jobs at OpenPhone