Lead Solutions Architect, Imply

• Ideally, you have worked in a customer-facing role, intrigued by cutting-edge technical challenges and helped refine some of the largest and fastest big data architectures in the world
• Bachelor's Degree or higher in computer science or related field
• A team player mentality - we will succeed only as a strong team
• Be defined by your “Helper Gene”, Do you thrive in helping others achieve success?
• Excellent written and verbal communication skills
• Experience in defining and executing enterprise implementation plans, You are comfortable leading complex technical conversations with the world's largest brands
• Strong problem solving and troubleshooting fundamentals
• Experience in analyzing system, network, and application log files and system performance metrics to diagnose and troubleshoot problems

Desirable

• We're hiring a Lead Solutions Architect to engage with Imply customers, guiding them through the architecture, development, and operations of the Imply product and the open-source Druid data store
• We're a small team with a quickly growing customer base, meaning you'll have a chance to have a big impact and wear multiple hats
• You’ll have direct engagement with a broad set of teams and up to our C-suite, as well as ownership over how what you build drives value to our customers as well as to our broader product and organization
• This is a direct customer engagement role and will require some travel
• You are the key player in the implementation and growth of our customer base
• You will be helping drive our implementations, and you'll do what it takes to help make them successful
• You will lead on-site and online services engagements
• You will be an expert in Druid and a technical evangelist for Imply
• You will play a key role in helping the company find and implement new and additional use cases
• You serve as a liaison to our engineering and product teams on customer requests and user experience
• You will act as another layer of support for our customers by triaging and helping support our customers, as needed