Senior People Operations Partner, Vidyard
Offers RRSP match and stock options included following completion of your probationary period
Video tools for virtual sales & marketing teams
Job no longer available
Video tools for virtual sales & marketing teams
101-200 employees
Job no longer available
Offers RRSP match and stock options included following completion of your probationary period
101-200 employees
Company mission
To help businesses deliver exceptional buyer experiences.
Role
Who you are
- 5+ years of experience in People Operations
- Experience working with HRIS platforms and People systems
- Experience leading organizational wide initiatives, change management and proactively contributing to strategic direction
- Experience driving adoption of new technologies, including AI tools, across teams, helping leaders and employees embrace change with confidence and ethical awareness
- High attention to detail with the ability to manage multiple priorities in a fast-paced environment
- Familiarity with performance management, compensation cycles, or engagement programs
- Experience supporting a remote-first or distributed workforce
- A calm, empathetic approach to employee support, even in sensitive situations
- A mindset of ownership, curiosity, and continuous improvement
What the job involves
- We’re looking for a Senior People Operations Partner to report to our Director, People, who is passionate about helping Vidyardians thrive in their work and careers
- As a Senior People Operations Partner, you’ll be a trusted expert across the employee lifecycle—owning core People Ops programs and continuously improving how we deliver People services at scale. This is a hands-on role for someone who thrives on operational excellence, cares deeply about employee experience, and enjoys making complex processes simple and human
- Partner with the business to support employee relations processes and ensure consistent, fair application of policies
- Serve as a key point of contact for employee questions related to policies, programs, and People systems
- Own and continuously improve end-to-end People Operations processes including onboarding, offboarding, job changes, leave management, and employee data management
- Proactively identify gaps or friction points in the employee experience and propose practical solutions
- Ensure all programs and practices align with Canadian/US employment legislation, balancing compliance with a supportive, people-first approach
- Lead or support the delivery of People programs such as performance cycles, compensation reviews, promotions, and engagement initiatives
- Partner cross-functionally with Payroll, Finance, Legal, and IT to ensure smooth People Operations delivery
- Maintain and evolve People policies and procedures, ensuring they are clear, compliant, and employee-friendly
- Support audits, compliance requirements, and documentation across jurisdictions
- Ability to identify and integrate AI/automation into HR workflows (e.g., onboarding, engagement surveys, analytics, performance reviews) to streamline operations while enhancing employee experience - all while maintaining a human-centric approach
- Act as a subject-matter expert for HRIS and People tools (e.g., HiBob, CompAnalyst), ensuring data accuracy and system integrity
- Identify opportunities to automate, streamline, and scale People Ops processes
- Prepare reports and insights to support decision-making across the People team and organization
Our take
Vidyard is a leading video platform for business, offering a comprehensive suite of tools for video messaging and hosting to drive more effective engagement with customers and prospects across sales, marketing, and customer service. Empowering businesses to deliver personalized video communications that boost interaction and conversion rates.
In recent years, Vidyard has experienced rapid growth, benefiting from the surge in remote work. Its customer base expanded by over 300% annually, and the platform now sees more than 4,500 new user sign-ups every day, marking a 60% year-over-year increase in user acquisition.
It continues to solidify its position as a leader and recently secured new funding. This funding will support its expansion of AI-powered tools like its hyper-realistic AI avatars. Alongside this, the company's recent integration with Salesloft highlights its growing focus on enhancing sales engagement, while its continued innovation positions it for future growth, with the goal of becoming a billion-dollar business.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2024
$15m
LATE VC
Jan 2016
$35m
SERIES C
Total funding: $75.9m
Company benefits
- Collaboration Center: Our downtown Kitchener location is a converted historical building, close to public transit.
- Community Care: Community is a key stakeholder at Vidyard. We founded Plugin to host charitable events to support local groups and, as a company, we provide more than 2,000 volunteer hours in the community every year.
- Vidyardians: You’ll work alongside passionate team members and always have access to our leadership team. Together, we want to help our customers succeed.
- Working Well: We believe that people know what works best for them and should take the time they need to refresh, so we offer flexibility and wellness programs.
- Benefits: We offer RRSP matching, a health and wellness subsidy, professional development fund, access to the Employee Assistance Program (EAP), and more.
- Stock Ownership: We want our people to be invested in our exciting future and benefit from their own hard work.
Company HQ
City Commercial Core, Kitchener, ON
Leadership
Michael Litt
(Co-Founder & CEO)Alongside Vidyard they are the co-founder and General Manager of Garage Capital as well as a Board Member at Quantum Valley Ideas Labs and an Advisor at Maropost.
Devon Galloway
(Co-Founder & CTO)Previously co-founded Redwoods Media, and is currently General Partner at Garage Capital.
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