Product Manager, Wavenet
Modern Workplace
Managed service and security provider
Job no longer available
Managed service and security provider
101-200 employees
Job no longer available
101-200 employees
Company mission
To provide simple, secure solutions to real business challenges.
Role
Who you are
- This role is ideal for someone with a strong technical background in cloud services, virtual desktops, endpoint management, and collaboration tools, combined with commercial acumen to bring products to market successfully
- IT Services Industry Experience – Proven background in designing, developing, or implementing Modern Workplace services or solutions
- Technical & Commercial Acumen – Strong understanding of technical solutions alongside commercial, go-to-market, and sales strategies
- Data-Driven Decision Making – Ability to analyse data and insights to inform product and service decisions
- Collaboration & Teamwork – Experience working in virtual, geographically dispersed teams and engaging cross-functional stakeholders
- Operational & Sales Knowledge – Familiarity with sales and operational processes and their interaction with project and service delivery teams
- Strong Organisational Skills – Ability to manage multiple priorities effectively with attention to detail, accuracy, and diligence
- Excellent Communication – Strong written, verbal, and presentation skills, with the ability to engage both technical and non-technical audiences
- Qualifications – Microsoft (Modern Workplace) and ITIL certifications are advantageous but not essential
- This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering innovative workplace solutions
What the job involves
- Wavenet is seeking a Modern Workplace Product Manager to take ownership of the full lifecycle management of our technical portfolio, with a focus on Microsoft 365, Managed Desktop, and Modern Workplace solutions
- This role involves developing, standardising, and packaging service solutions for customers, ensuring our portfolio remains competitive and innovative
- As a key player in our product management team, you will work closely with internal stakeholders—including sales, commercial, and vendor alliances teams—to shape product strategy, conduct market research, and drive portfolio growth
- Additionally, you will liaise with external partners and suppliers to enhance Wavenet’s offerings
- Develop and launch new Modern Workplace products and services
- Manage the full product lifecycle, from introduction to retirement
- Conduct market research to identify risks, opportunities, and trends
- Create and manage product roadmaps and business plans
- Work with the commercial team on pricing strategies and cost models
- Collaborate with sales teams for positioning, training, and sales enablement
- Maintain supplier relationships and review contract terms
- Drive continuous improvement and transformation of legacy products
Our take
Wavenet is one of the UK;s leading manged service providers, offering businesses everything from cloud and cybersecurity solutions to telecoms and intelligent networking. With over 22,000 customers, its helping organisations stay connected and ready for the future.
Following its merger with Daisy Corporate Services, Wavenet is now the UK's largest managed service providers (not to mention, it's also been named one of the UK's Best Workplaces in Tech). This coupled with strong partnerships puts the company in a very promising position for the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Aug 2015
$53.7m
GROWTH EQUITY VC
Total funding: $53.7m
Company benefits
- Hybrid working
- Electric car scheme
- 25 days' holiday: 28 days after three years of service
- Referral bonus
- Employee assistance programme
- Cycle-to-work scheme
- Company pension scheme
- Enhanced maternity and paternity pay
- Benefits platform: With exclusive discounts and offers
- Living wage employer
Company HQ
Blythe Valley Park, Solihull, UK
Leadership
Philip Grannum
(CEO)Initially joined the Wavenet team as CCO in 2018 and became CEO in 2024. Previously an Executive VP of UK at Interoute, an EMEA Managing Director of Cloud, Security & UC Services at Easynet Group, Director of Cloud & Managed Services at SCC, and CEO at Thus.
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