Senior Solutions Engineer, Miro
$192-240k
+ Equity
2-5 days a week in office
Visual workspace for innovation.
Posted today
Visual workspace for innovation.
1001+ employees
Posted today
$192-240k
+ Equity
2-5 days a week in office
1001+ employees
Company mission
To empower teams to create the next big thing.
Role
Who you are
- 6+ years experience in a technical or customer facing role, 3+ years in pre-sales solutions engineering or solutions consulting
- Experience with identity providers (Active Directory, Azure, Okta) and enterprise security solutions (SAML/SSO, DLP, SIEM)
- Familiarity with REST APIs/Web SDK
- Bachelor’s degree in Systems Engineering
- Strong background in value selling
- Excellent written and verbal communication skills with an interest in delivering compelling presentations
- Demonstrated proficiency in conveying technical and business knowledge to executives and technical stakeholders
- Strong critical thinking and problem-solving skills
- Desire to continuously improve and seek feedback
- Ability to learn fast and adapt to a constantly evolving product
- Nice to have — knowledge or experience working with Miro or other SaaS enterprise collaboration, content management tools, or agile/scrum methodologies
What the job involves
- As a Solutions Engineer, you’re a critical link between the Go-To-Market and the Product/Engineering sides of Miro
- You’ll be a key partner to the Sales, Customer Success, and Partnerships teams in shaping how our customers use Miro and how our product evolves with the customers’ needs
- In this role, you’ll be supporting our Strategic segment and get to work with our largest customers across a broad range of industries (Companies like Salesforce, Dell, Walmart, Coca-Cola, BCG etc)
- Act as a technical product advisor to our Strategic enterprise customers, to discover and unlock expansion opportunities
- Work in collaboration with Sales to lead discovery to identify technical requirements & pain points
- Architect and demonstrate our product solutions that showcase qualitative and quantitative business value
- Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams
- Serve as product expert with deep understanding of our integrations, APIs, application security, and line of business use cases
- Lead Proof of Concepts where necessary to help customers validate technical requirements
Application process
- 01. Recruiter Screen
- A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro
- 02. Hiring Manager
- The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes
- 03. Skill Assesment
- An interactive presentation to see your skills in action, based around a particular case study or business problem
- 04. Meet the Team
- Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture
- 05. Leadership Round
- Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro
Our take
Millions of employees worldwide have moved to remote working, but existing tools are holding back the potential for collaboration. Tools such as Zoom and Microsoft Teams already provide remote communication platforms to millions of users, but they generally compromise on features required to emulate the team collaboration experience.
Miro has created a platform that provides enterprise tools such as collaborative whiteboards and mind-map software into an accessible and integrated service. As opposed to providing an 'all-in-one' add on, Miro allows businesses to customize and integrate the tools and resources within their individual platform to cater to the team's specific requirements.
Miro’s initial strategy of offering free and discounted subscriptions and then moving to paid models has paid off. The platform currently has over 35 million users and is trusted by enterprises such as VMware, Zendesk and Frog. As part of its ongoing battle with Zoom, Miro acquired video-chat startup Around in 2022, to remain competitive in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$400m
SERIES C
Apr 2020
$50m
SERIES B
Total funding: $476.8m
Company benefits
- Excellent Medical, Dental + Vision health benefits
- 401k matching + Stock options
- Free lunches + Office snacks
- Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
- Distributed team across offices globally
Company HQ
The East Cut, San Francisco, CA
Leadership
Andrey Khusid
(CEO)Prior to Miro, they founded Vitamin Group specialising in digital technologies and multimedia projects.
Oleg Shardin
(Board Member)They have a Master's degree in Strategic Management. They founded the Vitamin Group in 2005 prior to founding Miro. Initially served as COO for Miro.
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