Senior Forward Deployed Product Manager, Sprinklr

• 3+ years of product management or solution consulting experience in AI, SaaS, or enterprise software
• Strong understanding of AI agent workflows, LLM capabilities, and real-world business applications
• Excellent communication and stakeholder management skills, especially in customer-facing contexts
• Ability to work hands-on with engineering teams in defining requirements and deliverables

Desirable

• As a Forward Deployed Product Manager, you will collaborate closely with enterprise clients and our engineering teams to design and deliver innovative, LLM-powered agentic solutions
• This role combines strategic product development with deep customer engagement
• You will partner directly with customers to co-create use cases and translate complex business challenges into effective product workflows, ensure seamless implementation of solutions, driving measurable impact for clients, serve as the critical link between customer needs and our platform’s capabilities, aligning product development with real-world requirements
• Manage the entire customer deployment process, from initial discovery and planning to execution and achieving measurable outcomes
• Collaborate with Forward Deployed Engineers to identify and prioritize requirements for tailored solutions
• Represent customer perspectives in internal product roadmap discussions and sprint planning sessions
• Drive structured feedback cycles with clients, ensuring their insights shape the platform’s evolution
• Create reusable resources, such as blueprints, templates, and workflows, to streamline future deployments
• Lead workshops and strategic planning sessions with stakeholders across client organizations to align goals and solutions
• Partner with enterprise clients to understand their goals, pain points, and operational context
• Define solution blueprints for LLM and agent-based workflows aligned with customer requirements
• Translate business needs into detailed technical specs and partner with Forward Deployed Engineers to ensure timely delivery
• Balance speed and scale - define MVPs, prioritize deployment scope, and iterate based on feedback
• Gather insights from client engagements and deployments to inform internal product roadmap and prioritization
• Act as the voice of the customer across engineering, design, and go-to-market teams
• Develop playbooks, solution templates, and reusable assets to accelerate future deployments
• Support pre-sales conversations and executive workshops with high-level framing of agentic AI value