Data Analytics Senior Analyst, Salesforce

$99.4-150.3k

Offers employee stock purchasing program

SQL

Python

Tableau

Snowflake

Mid and Senior level

Chicago

World's leading CRM provider

Be an early applicant

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Be an early applicant

$99.4-150.3k

Offers employee stock purchasing program

SQL

Python

Tableau

Snowflake

Mid and Senior level

Chicago

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

4+ years of management consulting and/or business operations experience
Degree in a quantitative field or equivalent relevant experience required
Proficiency with SQL (Snowflake) and Tableau. Python and/or R a plus
Experience creating BI dashboards and assets end-to-end; from initial scoping, data wrangling, asset creation and deployment
Strong presentation skills
Familiarity with CRM and data management
High level of confidence and comfort in working autonomously without constant supervision (self-starter, strong initiative, fast learner)
Strong communication skills, both written and verbal
Use of AI in daily operations
Strong situational analysis, negotiation, and decision-making abilities
Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies

What the job involves

Data Analytics Senior Analyst will be a crucial member of a high-performance team, Attrition Insights Center of Excellence (CoE), the source of truth for renewals and attrition data & analytics at Salesforce
Successful candidates will be able to use data to drive insights, provide strategic recommendations, uncover trends, build scalable assets and data models
Conduct deep dive analyses on attrition leveraging large volumes of datasets using SQL, Tableau, Python, etc
Collaborate with Data Architecture and Data Engineering to enhance data infrastructure and data governance
Document processes, data sources, metric definitions and enablement materials for diverse stakeholders
Build and deliver presentations with recommendations to senior executives
Support automation and enhancement of key processes to improve accuracy, timeliness and scalability of insights delivered
Understand the underlying data architecture supporting the Renewals business and identify drivers of attrition

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.4)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company benefits

With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Company HQ

SoMa, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

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